I have the same problem from brand new, good news is I haven't had to go to the dealer for anything else so I am waiting to bring it up, mine only works on this 1 mile section of road only and I am in SF Bay Area.
I had to order mine in San Jose as the two dealers in Petaluma and Santa Rosa had no clue about the Launch Edition and also were trying to tell me their would be an up charge. Needless to say I got a great deal and love the experience from the dealer in San Jose! I finally got it 9-19!
My GCLME is in my hands....well worth the wait! The only thing I was disappointed in on the lot was the Auto Stop/Start!
Love it and worth the wait for the color!
No I did not as both of them didn’t know how to order th e Launch Edition let alone was wanting to charge over sticker. I ordered it from a dealer in San Jose.