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Does this count as performance?

REDBEAST

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Below is correct I have a 2021 Diesel
At any rate, sorry for loss. I really think the dealer should take care of you since its in their custody. Thank you for your service by the way.
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BAT

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It appears that Cat theft is going on everywhere. Its rampant here in Houston and surrounding areas. We just had 5 cars hit at our office during working hours.
 

ShadowsPapa

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That's what those surveys are for after you get service. The dealerships all take this super seriously.
Man I've had them beg me, even call later, to make sure I did the survey and even more - if there's ANYTHING AT ALL, no matter what, tell them and they'll take care of it ASAP. The ones I've worked with really want those 10 points. One flat out told me they lost some sort of priority standing or something, whatever that meant, if the surveys were not good enough.
 

REDBEAST

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Man I've had them beg me, even call later, to make sure I did the survey and even more - if there's ANYTHING AT ALL, no matter what, tell them and they'll take care of it ASAP. The ones I've worked with really want those 10 points. One flat out told me they lost some sort of priority standing or something, whatever that meant, if the surveys were not good enough.
If you like your service rep and you want to do a survey you have two options; all 10's or not at all. If its ANYTHING other than all 10's the service advisor takes a hit and that's as far as it goes. Any degree of dis-satisfaction never goes where it should. Problems with service should be directed at upper management but instead all the blame is placed on the service advisor no matter the situation.
 

FLGladiator

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While doing the 5 mile nightly walk with the k9s this evening, we circled around a large strip mall parking lot. On our second time around, we noticed a tahoe with a small boat on the back, the next lap we were done and there was a black car diagonally parked behind the Jeep. I immediately figured they were going to go for it. As soon as we got to the Jeep, the tahoe started and took off. He was the spotter and the black car had just arrived when we got there. I am super thankful I didn't catch the bastard under my car, was with the wife and 2 pissed off K9s that 5 miles is a warmup for.
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