Gladiator + SmartCap = ???

[GlennBeck]

Thanks for checking back in. Due to the increased demand for our caps, we do not have a definite timeline for when we will have enough stock to begin offering the new Dual Release Latches for retrofit purchase. As soon as both factories are stocked with enough inventory to support Manufacturing, we plan to offer them in sets of 2 and 6 for SmartCaps that have our original style latches.
We will be notifying our Tribe email list when the new latches are available for purchase, so if you are not already a member, we encourage you to go to this link: https://www.na.rsismartcap.com/join-the-tribe and scroll down a little, then complete the info to join up.

HI Glenn–
First let us say that we so appreciate your brand loyalty, and in no way have we purposely not mishandled your warranty claim. We're sorry that for some reason we haven't been in touch with you, and will definitely work to make it right, and won't stop until it is.
One suggestion, before we go too far, please check your email SPAM filter, as often our Support Team emails get caught up in there.
If that is not the case, please send us a DM through this forum and we'll work to ensure your warranty claim is elevated and our team gets busy working to sort these issues for you.
Thanks again for reaching out. We look forward to making things right.

RSI quickly made contact and we have a resolution on the way. Hopefully four properly charged replacement struts will solve the sag. Thanks you, to the threefrom RSI that assisted me.

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[SmartCap]

Were these ever released? I don't see any mention on the website or my email. I just spent a few nights sleeping in the bed. I was a bit nervous I would accidently lock myself in.

Due to the increased demand for our caps, we do not have a definite timeline for when we will have enough stock to begin offering the new Dual Release Latches for retrofit purchase. As soon as both factories are stocked with enough inventory to support Manufacturing, we plan to offer them in sets of 2 and 6 for SmartCaps that have our original style latches.
We will be notifying our Tribe email list when the new latches are available for purchase, so if you are not already a member, we encourage you to go to this link: https://www.na.rsismartcap.com/join-the-tribe and scroll down a little, then complete the info to join up.

 

[SmartCap]

Inquiring minds want to know!

Due to the increased demand for our caps, we do not have a definite timeline for when we will have enough stock to begin offering the new Dual Release Latches for retrofit purchase. As soon as both factories are stocked with enough inventory to support Manufacturing, we plan to offer them in sets of 2 and 6 for SmartCaps that have our original style latches.
We will be notifying our Tribe email list when the new latches are available for purchase, so if you are not already a member, we encourage you to go to this link: https://www.na.rsismartcap.com/join-the-tribe and scroll down a little, then complete the info to join up.

 

[GlennBeck]

Due to the increased demand for our caps, we do not have a definite timeline for when we will have enough stock to begin offering the new Dual Release Latches for retrofit purchase. As soon as both factories are stocked with enough inventory to support Manufacturing, we plan to offer them in sets of 2 and 6 for SmartCaps that have our original style latches.
We will be notifying our Tribe email list when the new latches are available for purchase, so if you are not already a member, we encourage you to go to this link: https://www.na.rsismartcap.com/join-the-tribe and scroll down a little, then complete the info to join up.

Would be a great safety feature to have at least two latches for the rear gull-wing! And here I said to my wife, "The rig is all done, so don;t expect me to be buying any more parts for the Gladiator." It's called denial, my friends!

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