Flush Mount LED Tail Lights for Jeep JT | Group Buy Pre-Order

[XraytecH]

I'd like to cancel my pre-order. After the Quality Control issues and extended release dates I've had with the Reverse Lights, I've lost confidence in these. Please have someone email/call me to get this done. Thank you.

Forward your package to me and I'll send you a VINMO.

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[ORACLElights]

I'd like to cancel my pre-order. After the Quality Control issues and extended release dates I've had with the Reverse Lights, I've lost confidence in these. Please have someone email/call me to get this done. Thank you.

I am sorry to hear that. We are working to avoid future trouble QC-wise, and hopefully, we can re-earn your trust in the future. Unfortunately, global material shortages are impacting manufacturing around the world and are out of our control -- though we understand extended wait times are not ideal.

That said, can you please PM us your order number so we can quickly assist with the cancelation of the correct order?

 

[ORACLElights]

Hi everyone! We certainly appreciate everyone's eagerness for an update; please give us time to determine a more accurate ETA. As soon as we have more information, we will be sharing this with everyone so you are kept aware of the current forecast. Thank you for your patience!

-Rachel

 

[JonRJackson]

Hi everyone! We certainly appreciate everyone's eagerness for an update; please give us time to determine a more accurate ETA. As soon as we have more information, we will be sharing this with everyone so you are kept aware of the current forecast. Thank you for your patience!

-Rachel

will we get the free "Light up your footwells" promotion?

 

[ORACLElights]

will we get the free "Light up your footwells" promotion?

Thank you all for your interest in our footwell lighting…it is definitely a great product! As much as I’d love to offer this for you, this promotion actually is not retroactive and also cannot be combined with other offers such as the groupbuy discounted pricing.

We will touch base as soon as we have more information regarding the updated ETA!

-Rachel

 

[garzilla]

Soooo... update? I'm guessing August shipment isn't happening.

But I did get the reverse light extension, so thanks for that.

 

[DeezJT]

^x2.
can we get an update please. I forgot I ordered these.

 

[BamaGladiator]

Hope y’all stay safe through the hurricane!

 

[haze521]

Thank you all for your interest in our footwell lighting…it is definitely a great product! As much as I’d love to offer this for you, this promotion actually is not retroactive and also cannot be combined with other offers such as the groupbuy discounted pricing.

We will touch base as soon as we have more information regarding the updated ETA!

-Rachel

so no update yet? how you looking with delivery? are we looking at a couple of weeks or couple of months? please shine some light on us. Thank you.

 

[misplacetexan]

so no update yet? how you looking with delivery? are we looking at a couple of weeks or couple of months? please shine some light on us. Thank you.

You should allow Oracle Lighting a few days to recover from Hurricane Ida.

 

[jimbom]

You should allow Oracle Lighting a few days to recover from Hurricane Ida.

Hope all are well. A few days is probably wishful thinking. Looks like they took a direct hit.

 

[MHulsey91]

Hope they didn't get hit too hard by the Hurricane.

 

[haze521]

You should allow Oracle Lighting a few days to recover from Hurricane Ida.

I had no clue they were affected by the hurricane, first time ordering from them n had no idea where they’re located.I just knew they had production delays prior to the hurricane. I hope they are well??

 

[haze521]

Hope all are well. A few days is probably wishful thinking. Looks like they took a direct hit.

yup I think so too, they were already delayed with the production prior to this. What matters now is that they can recover and that everyone is well over there.

 

[ORACLElights]

Hi everyone, thank you all for your best wishes!

As some of you mentioned, we have been affected by Hurricane Ida hitting our New Orleans-area office. We are incredibly grateful that our staff is safe and our facility was not damaged. The situation is still uncertain as most of the metro area is without power; however, we are here to help as best we can.

The ORACLE Lighting office is currently closed and is unable to process shipments. For the time being, we don't yet have an ETA to share with you on your order. We are eager to get back to work as quickly as possible and are certain it will be worth your wait!

If you have any questions or need further assistance, please feel free to PM us or email [email protected]. Our Customer Relations team will be providing support while working remotely, and we will handle all inquiries in the order in which they are received. We apologize in advance for any inconvenience this may cause and appreciate your patience while we make arrangements to resume our operations.

-Rachel

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