Like this ? It eventually disappeared during the day. Mine has only did it once but the dealer did see it and did an update to "fix" it (which I dont believe one bit this is software issue)
The Pass side is just missing one wire on the headlight pigtail and all you need should be is this : Custom Harness For Jeep Gladiator . To Add The 4th Wire For Pnp LED Headlights | eBay
Totally get that but I shouldn't have to buy them and have an issue to get an answer on a return policy, anyways they look great and hope you can nail down the gremlins.
Why can't you publicly make a statement, so I have to buy them and hope they work before I'm let in on how the return will be handled if they don't? All I'm asking for is transparency.
Again you guys dodged the question, if I buy these and they hyper flash / reverse lights don't work will you take them back with no penalty to me ? This includes me not having to paying for the shipping back, restocking fees ect ...
Yup, that I remember. How they should handle it :
Sorry guys we didn't catch there may be exception with 1 or 2% and you may need a programmer. If you get them and they give any warning lights or don't function as YOU intended we will email you a label and issue a refund.
Instead we have a rep...
I dont mind they need a programmer, what I mind is :
1. Theres no disclaimer and there should be even if its 1 or 2%, any kind of light going out on a brake light is a huge safety issue.
2. Not one word if they will waive their terrible refund policy if you're in that 1 or 2% but he has time for...
So there for they are not plug n play as described. *They are plug'n'play in some instances is what your description should day. How about Jeeps they don't work on, you issuing a refund with NO restocking fee ? You just started shipping so Im not sure you can claim Anomaly yet. I think a small...
Should you make it abundantly clear on the product page ? Snip from the page :
Product Features:
• Sleek styling and flush fit to avoid damage to light
• Simple plug-and-play install with factory sensor compatibility
• 12 high-powered LED reverse lights
• Signature perimeter lighting
• Works...
Start here and there may be some discussion back a couple pages, and since theres another thread on these I may have seen it there also : Flush Mount Tail Lights | Page 48 | Jeep Gladiator Forum - JeepGladiatorForum.com
Please update when you hear something as it will determine if I ever buy anything from them on how they handle this, especially since its listed as plug and play however it may or may not be depending on your Jeep. Also a shame a screw is scratching up peoples Jeep even their own as you can see...