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I totally get it, its more to put them on blast and show a record on how FCA customers are treated

UPDATE... I called FCA customer care this morning and spoke to the ''case manager" who said they have not even spoken to the dealer, stated they would call them and then reach back out to me by the end of the day. End of the day came and went and NO CALL BACK for the second day in a row...

Update... My truck is still at the dealership at the request of FCA...they asked me to keep it there until today while they get me answers regarding my claim. FCA was supposed to call today and update me on why the claim was declined, In a shocking surprise to no one here, they didn't call me...

i appreciate the help, not backing down at all just trying to be patient and work with them until I get all my ducks in a row

That's my current game plan.

I've been looking around for one as we speak

Requested that info and still haven't heard anything from the dealership...

UPDATE This is going to cost $9700!? FML… So today I went to the dealer and as I pulled up I heard from FCA they asked me to not take the truck and to leave it there until Monday as they will have a supervisor review the case, no offer to get a rental btw… so now it’s at the dealer for more...

yeah I wish I did.

UPDATE… FCA has fully denied the claim stating it was my fault. Apparently I must have run my truck while it was overheating even thought it never gave me a warning and it never stalled or went into limp mode. The dealership is making seem like “my maintenance” was the issue saying I must’ve not...

yeah looks like that is not the case this time though…

JeepCares actually really came through for me the first time around they were the ones that gave me the extended warranty and helped me get things moving when the dealer was lagging. This time around not so much as of yet but I’m hoping something positive happens.

Yeah I had a lot into it already and I assumed the warrant being extended to 100k miles or 6 years would cover me if anything came up… I would have loved to have kept all my parts too but I’m sin San Diego, real estate is not cheap and space is limited. in the end this will get resolved one...

Same here, sorry you’re going through it as well but at least I’m not the only one. Funny the dealer had it for longer than I did my first year too.

Since it’s looking like a new engine is going to be on my dime I’m looking into it haha

The dealership has never been hard to deal with, they’ve fixed everything and have done it quickly for the most part. It’s FCA Warranty that’s denying the claim not the dealership. I have taken it to 2 other dealerships one flat out refused to work on my truck because “its too heavily modified”...

yeah I had to take it back a few times due to coolant issues after they installed the replacement engine. Hahaha yeah by the time I wrote my little rant I had gotten those outta my system.

I feel the same way, I had a couple JKs that were solid they are still rolling around town to this day. If this were engine #1 being replaced I wouldn’t mind as much but 2 engines in less than 30k miles. QC is either pretty fucked or I’m just insanely unlucky. For now I plan to stay away from Mopar.

That’s what I told my wife yesterday haha

I built up a couple of JKs in the past those were taken all over the place. I built it up for my kid, this was gonna be her first car, she’s helped me work on it the entire way.