It still requires constant input... in my opinion. Itās hard to explain. Iām still not satisfied with the new gearbox. Sitting at a light tonight I felt the steering wheel move uncommanded. Itās done this before in my garage with wet tires, I heard them squeak on the cement.
I drove a friendās...
Iāve only driven it five miles or so. Canāt say Iām experiencing the āWOWā factor. Iāve got very low confidence in the dealer and the new gearbox. How are we to know whatās ānormalā, ācorrectāā¦
āThe bolt that clamps the steering shaft to the gear box wasnāt tight so I tightened it more and got rid of the slopāā¦
I need to have a discussion with service manager.
Loose boltā¦.
Sad that I will bring my Gladiator home, put it on my lift to inspect the work. Our society has gone to shit! Customer service and quality control is at an all time low.
Update
Jeep dealer replaced the gearbox and performed an alignment.
when I left with the Gladiator, it was immediately apparent there was something wrong.
there is a large dead spot in the steering. I can move the wheel left and right conservatively one inch in either direction without...
I tow my Gladiator behind my motor home with a Demco baseplate.
Has anyone else had their steering gearbox replaced with their tow plate installed? Did it cause dealership any trouble in the R&R?
??? As I drove home last night on Interstate 49 I was thinking the same⦠how am I going to explain to the State Trooper that itās just the steering⦠I havenāt had anything but coffeeā¦
These experiences need to be reported to Jeep Corporate Headquarters.
The consumer should not have to experience frustration at this level for one of the most critical system on a vehicle.
I will report my experience when I have time to start the process.
I too experience the wandering⦠I traded a GMC Canyon for my Gladiator. At first I explained it as āWell honey⦠itās just the way a Jeep drivesā⦠she wonāt drive it now.
Iām taking mine in soon to have it āassessedā by a technician that has never driven MY Gladiator.
Weāll see what happens. I...
Hi @JeepCares,
Iām going to take my 2020 JT in to have work done. Whatās the best way to ensure Iām taken care of without experiencing what other owners have?
Bentonville AR has a dealer but I purchased the Jeep in Broken Arrow OK.
Honestly I wasnāt impressed with sales department at...
Iāve got a 2020 Overland. This week I found water coming in from the rear window. I did find the porthole unlatched but it still leaks with it latched. Looks like eater enters a long the entire base of the aft section.
I've got the ARE cap, canāt imagine thatās a factor.
Iāve got less than...