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  1. Leaking axle seal?

    Hi, Rubsal70. I'm Kate from Jeep Cares and I can certainly assist you with your concerns. Please send us a private message with more details to get started. Kate Jeep Cares

  2. Sagging windows

    Hey, jbehrn and piroman683. If either of you choose to visit the dealer for this concern, we are happy to help. Send a private message with more details to get started. Kate Jeep Cares

  3. Truck Won’t Start w/Button Press - Rare Issue

    Sorry to hear this, MarkrR6754. We certainly understand that intermittent concerns are difficult to diagnose and can be frustrating. That said, if you do decide to visit a dealer for assistance, we are happy to help you while there. We'll be in private message at any time! Kate Jeep Cares

  4. Strange engine or tranny issue…Anyone else ?

    Hey, JCopeland40 and piroman683. I understand you are looking for assistance from fellow forum members, but if you don't find the answers you're looking for we are happy to help! Our team will be in private message! Kate Jeep Cares

  5. New JT Gladiator Steering Issue TSB 08-074-20 (for "Improved Steering Feel")

    Hi @db305 and @John D. Upton, Please feel free to reach out to our team for assistance regarding these concerns. We would like to provide support while your vehicle is in service. Darlene Jeep Cares

  6. Rubicon 4:10 to 4:88 upgrade issues (Jeep DOESNT Cares Case #79708336)

    Sorry for the delay here. When you have a moment, feel free to send us a private message with details on your concerns. Kate Jeep Cares

  7. Aux Battery Charging?

    We're very sorry to hear of these concerns, Delhux. As you stated you contacted Jeep Cares already, do you have a case number we can dig in to? Send our team a private message with more details and include that number so we can assist! Kate Jeep Cares

  8. Jeep Customer Service lack of response? Missing body mount bolts

    Glad to hear it, thank you for the update. Kate Jeep Cares

  9. Jeep Customer Service lack of response? Missing body mount bolts

    Thanks for tagging us here. If you want to follow up with me in private message and provide a case number, I can dig into your case further and ensure you get a response. Kate Jeep Cares

  10. Survey- For those with misfire issues

    Hey, Fdisker. We're sorry to hear of these ongoing concerns and if you need extra assistance, we are here to help. Send our team a private message with more details to get started. Kate Jeep Cares

  11. Leaking axle seal?

    Thanks for tagging us here. We are certainly assisting customers on a case by case basis and would be happy to discuss your specific concerns further. Just send us a private message with more details. Kate Jeep Cares

  12. My Gladiator problems

    Hey, Bjdevera671. If you're currently experiencing concerns, we would be happy to assist you. Send our team a private message with more details. Kate Jeep Cares

  13. 2021 Jeep Frustrated & Disappointed Owner

    Thanks for providing this, caryw5150. When you have a moment though, please send this information to us privately so we can best assist. Kate Jeep Cares

  14. FCA free touch up paint

    Thanks for tagging me here and I would be happy to clear up any confusion. I did decide to check internally after a few forum members messaged me privately to make sure and sadly, our team here (Jeep Cares) is not offering free touch-up paint to customers. It is possible that some dealers are...

  15. 2021 Jeep Frustrated & Disappointed Owner

    The STAR team is an internal engineering team, not our Customer Care Team. We would like to provide additional support. Please send us a message with your VIN, mileage, and dealer to get started. Darlene Jeep Cares

  16. Roof leak in back

    Sure can! I see your private message now and will continue working with you there. Kate Jeep Cares

  17. Gladiator fuel overflowing.

    I will continue working with you there then! Thanks. Kate Jeep Cares

  18. Backup Camera Not Turning On

    Sorry to hear that, Brian! We kindly recommend trying to capture photo/video documentation of these error messages as it will give us and your dealers a better understanding of what you're experiencing. Furthermore, please feel free to send us a private message if you'd like additional...

  19. Backup Camera Not Turning On

    Hey Andy-- Sorry to hear that your touchscreen turns black when you put your vehicle in reverse. I'd like to look into that! Please send our team a private message at your earliest convenience so we can start looking into potential resolutions. Thanks, Courtney Jeep Cares

  20. Maybe selling the JRT, just poor service to fix issues.

    I am so sorry to hear of these concerns, Xxtavixx. So I can dig in further, send a private message with more details. Thanks! Kate Jeep Cares




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