You did have a choice on where you got your LE. Jeep tried to assigning mine to the closest dealer but I requested a different one and they agreed it was my choice. Still I agree this has been handled terribly by the dealership!
It isn't ALL dealers........ I'm sure the goal is for 5 star ratings but some dealers actually know if they give 5 star service, the rating comes naturally. I have personally dealt with both types of dealers........