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One of the line items on the pre-delivery checklist is "Vehicle built as invoiced". As a Chrysler Corp. district rep told us many years ago, "You guys are the final step in the assembly line." Back then, K-cars and their derivatives were the Chrysler line, and they often came with glaring...

Glad to know that, mine is supposed to be delivered by FedEx Tuesday.

I don't know for certain that VOR status speeds up the parts delivery, but I am sure that when the dealership or Jeep is paying for a rental, that parts sure seem to get expedited. If the customer is stuck paying for a rental, there is less monetary motivation for expediting the parts delivery.

I can't speak for the tech at your dealership, but I don't have to pull the valve cover to know when a cam is worn out. I have mostly specialized in the various Pentastar and Pentastar Upgrade engines since they came out, so I know all the sounds of these engines. Most dealerships have at least...

I have noticed that with mine, it does allow more heat inside than the Freedom Panels does. It is almost like being in a car from the '70s with T-tops on a sunny summer day. I open it whenever I can during the time I have it on, which is from late March until sometime in November. I have...

There are several factors involved in how Mopar distributes repair parts. At my dealership, the tech beside me ordered an intake cam in late December, it has yet to arrive. I ordered a right intake cam for a Jeep about a month ago, I installed it last Monday. They were both the same cam...

Hang in there, once the dealership get it sorted out it will be worth it. I wish I could give you some "fix" for it. Since it is a Jeep branded accessory, Jeep should be able to make it right. When you pointed out the effort it took to install it, it seemed that was an unusual amount of work...

Back in the day, a cam failure was pretty much going to lead to an engine rebuild. I have seen cam and lifter failure on Hemi engines where metal got as far as the oil control valve (controls phaser operation), these engines are recommended for replacement since they would require full...

If it is locked in one position, it causes a misfire. If it locks in high lift at low speed, or fails to lock into high lift at high speed (the rocker stays in low lift mode), then a misfire results. I have been trying to get techs in the shop to run the VVL Service test when confronted by a...

All the high lift rocker arm and lobe failures are NOT on the same lobe or same cylinder. It varies, but most are on the right bank.

Getting a bit more effort into the steering (with a stronger damper) does help a person who is not familiar with the steering characteristics of these Jeeps get used to them. There is also the human factors to consider. Light steering, by itself, doesn't cause over correcting, it just seems to...

If you truly want to stiffen the feel of the steering (making it require a bit more effort to turn the wheel), I would recommend looking at some of the adjustable steering dampers. As pointed out by @ShadowsPapa, tightening the steering box preload is not the way to increase the effort to turn...

The days of swapping modules in vehicles, at least in FCA products, is long past. Twenty or 25 years ago, we could "borrow " a module that was known good to test or even replace a failed module. Now, the VIN is stored in many modules, and a new module often has to be programmed to the vehicle...

Remix! No! That is a bad flashback right there. I was hired as a Chrysler Plymouth tech at my current dealership, and at the time the Jeep and Eagle techs and the C/P techs didn't cross over. So I didn't get any training on Renix, which was no problem until the owner and the service manager...

Complexity has it's own issues, but a lot of the issues are more in the quality control side of things, including the suppliers. The engineering is sound on these Jeeps, despite what the internet often says. Also, there is plenty of technical information available for modern vehicles, and it is...

The 2017 Durango 3.6 is essentially the same as the Gladiator PUG engine. Only visible difference is the intake manifold is over the right valve cover instead of the left valve cover as in the Gladiator. The tune in the PCM is specific to each model. But other than that there are no...

The tech should run a VVL service test. It is in WiTech, under PCM tests. It will operate the VVL at high and low lift settings, allowing the tech to see if a misfire is caused by a failure of the VVL rocker arms or possibly the VVL solenoid. It is a first step for me when diagnosing a misfire...

I guess that the people who are "inventing" these hacks are pretty sure that they are the only ones who ever found them. It is like teenagers always saying "You don't understand." to their parents because they can't believe that their parents ever experienced whatever it is that the teenager...

It may be a revelation to some folks, but there are absolutely no car or truck companies that have ZERO defects. Every dealership has a service department, no matter how much they try to keep it a secret. So, if another company looks better, check it out carefully. I worked in a Toyota...