Got screwed over by Realtruck

[Escape.idiocracy]

I've always had good luck with Real Truck, and even Quadratech and Extreme Terrain. The supply world is still F'd up and I doubt it will ever be back to what it used to be. To me, it is what it is and it sucks that you lost the deal that you had but it happened. These places are all just vendors, they don't make their own products.

The issues with real truck and their sub companies has stemmed back long before Covid… they are a monster drop ship business, and their volume is likely why they cannot provide personable customer service…

northridge4x4 no issues, and they communicate very well if things happen- consistent before Covid, during Covid, and after.

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[BamaGladiator]

I completely understand your frustration. I had an issue with them as well on a set of fender flares. It was a great deal that I had not seen anywhere at that time and to this day. The website said in stock. No surprise it was delayed. I was willing to wait it out because it wasn't a key item I needed immediately. Delays went on for months but the item was still listed on the site as in stock but now at full price. I received emails every couple of weeks updating me and offering me the option to cancel. After 3 months I emailed for an update and asked why they continued to post the item as in stock when I was still waiting for the item. They turned around and quickly cancelled my order without approval and refunded my money. When I asked to uncancel the order they would not. The item never changed its stock status, only the price. In the end I always felt like they posted an incorrect price and just didn't want to fulfill it at a possible loss and thought I would eventually opt out. In the end I decided to go a different way and they lost a customer. I got the better end of the deal.

This is exactly what happened…first order update said December 4…then 11…then 15…then 22….then 27. Nothing after that. I called January 3rd, then they cancelled. I looked at ordering same set on custom offsets, but it’s $400 more. Guess I’ll just hold off.

 

[BamaGladiator]

Have you looked at custom offsets website? I've had real good luck with them....

Just looked at them…about $400 price difference

 

[BamaGladiator]

Which tires and wheels did you order?

Black rhino sentinel (cobalt blue) with nitto terra grapplers (35”)

 

[JeepDad74]

Have you tried Extreme Terrain?

 

[Minty JL]

I've always had good luck with Real Truck, and even Quadratech and Extreme Terrain. The supply world is still F'd up and I doubt it will ever be back to what it used to be. To me, it is what it is and it sucks that you lost the deal that you had but it happened. These places are all just vendors, they don't make their own products.

I'm still waiting on my Quadratec transfercase skid plate I ordered from them back in October

 

[Teqsand]

Not worth holding onto that frustration.

But it is worth making it known publicly.....

 

[High Alextude]

But it is worth making it known publicly.....

What is? That a vendor didn’t have the parts so they refunded the customer in less than 4 weeks? Where is bad? It sucks that he didn’t get the Black Friday deal, but the vendor could have done much worse.

 

[Mojave Nunzio]

This is the world we live in, I always try to buy from brick and mortar businesses, build a good relationship and keep the local economy thriving

 

[ShadowsPapa]

What is? That a vendor didn’t have the parts so they refunded the customer in less than 4 weeks? Where is bad? It sucks that he didn’t get the Black Friday deal, but the vendor could have done much worse.

Lot's of anger out there. and the things that today annoy people would have been ignored and walked right by years ago.

 

[High Alextude]

Lot's of anger out there. and the things that today annoy people would have been ignored and walked right by years ago.

I guess so. Those gray hairs are going to come early for some people!

 

[Mojave Nunzio]

I guess so. Those gray hairs are going to come early for some people!

I was a school bus driver in the early 80's that's where my grays came from

 

[High Alextude]

I was a school bus driver in the early 80's that's where my grays came from

The fact that you have any left is a miracle!

 

[WILDHOBO]

Black rhino sentinel (cobalt blue) with nitto terra grapplers (35”)

Maybe you dodged a bullet. Black Rhinos are pretty heavy, and have some long term finish issues.

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