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Monthly Fee being charged?

Spartan2842

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Just noticed I have a $11.42 charge on the 6th of every month from Northridge4x4. Trying to figure out what that is for. It’s not listed anywhere on my order history on the site. I called customer service and the rep I spoke to had no idea what I was talking about.

Is there a fee for the rewards program? Anyone else seeing this?
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Northridge4x4

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that is very odd. We do not have a subscription based anything. Quick call to us will allow us to investigate this and find out what is going on. I have never had a customer report this nor would I know even how to charge a customer a monthly fee.
 

ecidiego

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Did you buy something off of them using PayPal and use monthly payments.... or perhaps one of the other monthly payment services
 
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Spartan2842

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Jeep Gladiator Monthly Fee being charged? IMG_2619

Always around the same time. I called just about an hour ago and they had no clue either.

I called my bank and they said it doesn’t come across as fraud as regular purchases I have made on the site look the same. But this is weird as it’s the same amount and always around the same time of the month.
 
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Spartan2842

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Did you buy something off of them using PayPal and use monthly payments.... or perhaps one of the other monthly payment services
No, I just use the same credit card that I use for most online purchases.
 

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Northridge4x4

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Nobody on this forum can solve this or add insight. We need to investigate this and find out what it is. Please pm me your info I have no idea who you are based on your screen name.
 

evoarie

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Have you Contacted NorthRidge4x4 yet?
Wonder if some how hackers are involved, I'm not sure, I had an issue with my kids college apartment. No one could figure it out. Easy fix, contact all parties, cancel card. Done, no more fees.
 

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Northridge4x4

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We are investigating and will update the post tomorrow once we find out what the deal is.
 

jeepers29

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Update is that my bank determined it as fraudulent after some pressing on my end. Refund on the way from them and getting a new credit card.

I will continue to support Northridge4x4 with my business.
I hate thieves. Glad you caught it. Surprised that they didnt hit you hard after the first small amount went through.
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