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Oracle Underbody Rock lights and app help

Ripley23

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I installed a set of 4 Oracle underbody Rock lights and they worked just fine. I ordered a second set of 4 and installed it. It didn't work. I took it to a professional auto shop who specialized in lighting and audio. He set it up and cleaned it up but said I had ruined the power part by extending a wire. I ordered a third set because you can't just order the power box. He switched out the box and the do work. However when I turn them on with my switch, the first pair work fine from the app. The second pair just blinks multi colors. When I go to my devices in the app, I have three of them and only the original one works. I can't get the second pair to change settings. Why do I have 3 devices and can't one device just control them all?
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ORACLElights

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That is very confusing! I am not sure why you have 3 devices unless he didn't remove the last one? Is it possible to set up a tech call with yourself, the technician, and our techs? We can troubleshoot this way.
 
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Ripley23

New Member
First Name
Mike
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2016 Jeep Wrangler JK
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SVC MGR
I know. I spoke with someone over the phone today and followed suggestion to unplug negative battery for about two minutes and then attempt the app again. I did that and when I turned on the lights, the ones that were blinking were now solid green (the color of jeep) and I could control the others so I will live with that.
To explain the three, one of them was my nextdoor neighbors outdoor lights.
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