Sponsored

Uconnect "Sirius Favorites" function just STOPPED working

Sam Warner

New Member
First Name
Sam
Joined
May 19, 2020
Threads
1
Messages
2
Reaction score
0
Location
Ohio
Vehicle(s)
2020 Jeep Gladiator
Occupation
Retired
I have 2020 Gladiator Overland. Everything worked fine for the first 7 or 8 months but then in the last 2 months Sirius favorites stopped working. My favorite artists are still in the system but it will not tell me when they are on air! I can be listing to a flagged favorite artist but look at the favorite artist on air list and it will say no artist online. I took it in to the dealership and they reloaded the software but that did not fix it and was basically told by the tech sorry we can't fix it. He was kind of clueless on the whole sirius favorite artist feature.

Anyone else with this problem? Anyone have a fix? This feature on the u connect is the only reason I would renew sirius. Thanks
Sponsored

 

JeepCares

Well-Known Member
First Name
JeepCares
Joined
Nov 29, 2018
Threads
15
Messages
1,541
Reaction score
902
Location
Auburn Hills, MI
Vehicle(s)
Jeep Family
Occupation
Customer Care
I have 2020 Gladiator Overland. Everything worked fine for the first 7 or 8 months but then in the last 2 months Sirius favorites stopped working. My favorite artists are still in the system but it will not tell me when they are on air! I can be listing to a flagged favorite artist but look at the favorite artist on air list and it will say no artist online. I took it in to the dealership and they reloaded the software but that did not fix it and was basically told by the tech sorry we can't fix it. He was kind of clueless on the whole sirius favorite artist feature.

Anyone else with this problem? Anyone have a fix? This feature on the u connect is the only reason I would renew sirius. Thanks
We're sorry to hear that you are experiencing this concern. If you would like any additional assistance, our team is always available via private message!

Alison
JeepCares
 
OP
OP

Sam Warner

New Member
First Name
Sam
Joined
May 19, 2020
Threads
1
Messages
2
Reaction score
0
Location
Ohio
Vehicle(s)
2020 Jeep Gladiator
Occupation
Retired
We're sorry to hear that you are experiencing this concern. If you would like any additional assistance, our team is always available via private message!

Alison
JeepCares
Hi Alison

I would love to get my radio fixed if you can help with that. Maybe get the engineers that designed U Connect to find a fix because the tech at dealership has no idea how to fix it and I think he has washed his hands of it.
Thanks for any help

also I don’t know how to private message you can you start the message?
 

Mr._Bill

Well-Known Member
First Name
Bill
Joined
Jul 22, 2019
Threads
38
Messages
6,650
Reaction score
7,762
Location
North Las Vegas, NV
Vehicle(s)
2023 Gladiator High Altitude - 2013 Nissan Leaf SV
Vehicle Showcase
1
Hi Alison

I would love to get my radio fixed if you can help with that. Maybe get the engineers that designed U Connect to find a fix because the tech at dealership has no idea how to fix it and I think he has washed his hands of it.
Thanks for any help

also I don’t know how to private message you can you start the message?
To message someone, click on their name, and then the start conversation button.

Have you contacted SiriusXM? Maybe they stopped sending the info in the data stream for that feature.
 

JeepCares

Well-Known Member
First Name
JeepCares
Joined
Nov 29, 2018
Threads
15
Messages
1,541
Reaction score
902
Location
Auburn Hills, MI
Vehicle(s)
Jeep Family
Occupation
Customer Care
Hi Alison

I would love to get my radio fixed if you can help with that. Maybe get the engineers that designed U Connect to find a fix because the tech at dealership has no idea how to fix it and I think he has washed his hands of it.
Thanks for any help

also I don’t know how to private message you can you start the message?
Please send us a message by clicking on our profile and selecting "send message". I would be happy to help!

Alison
JeepCares
Sponsored

 
 







Top