What If I dont take my order?

[ShadowsPapa]

I just saw this .... The jeep I have ordered is listed for sale on the dealership website. Vin matches.
The Mopar tracking website still says it's not delivered, TBD. I never received a call. Ugh, I think I should go get my deposit back.
What a shit show.

That's a standard, automatic thing - and vehicles they have coming end up there. Ignore it. It's part of the automation that goes on. Do you REALLY think that they go look at a vehicle and get the info and then post it for sale - as if they have a web person that does this? Naw, it's an automation thing. In fact if you pay attention to detail you'll see a lot of what other dealers use matches in some way. It's like a TV station web site - one company does all of the sites for dozens of stations, even competing stations, using a template.
My son could tell you more - he used to do the web site for cars dot com! He was in charge of most of the Gannette sites for years.

No one posted that truck. The list of vehicles coming in gets there automatically, without a person at the dealership doing anything. No, "they" didn't list it.

It's not a shit show LOL. It's just how things work and YOU and YOUR JEEP order are hardly unique. Nothing special about you, your order, the truck you ordered or that dealership.

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[ShadowsPapa]

I am awaiting delivery of my JT as well. In the paperwork I signed, it stated that if I do not accept delivery, there will be a 5% fee that I have to pay the dealership. I'd read the fine print if I were you.

Likely provisions for damage, defects, etc. Like already said - they can't force you to take a damaged or defective vehicle.
That language WILL shake a few people who order and walk away, though.
The thing you'd have to watch out for is if you find issues and they deal with those issues - then who is being the butt-head?

 

[WILDHOBO]

I just looked thru the paperwork I have, it's not a "purchase agreement" but rather a "vehicle order" agreement. And the verbage is more about keeping my down payment, and any trade allowance that I may have already traded in.
Also states that they can sell my vehicle that is ordered within 2 days of delivery if it's not accepted.

That sounds favorable if you decide to pass. It also sounds like if you want it, you might want to get it before those two days are up.

Edit: A way to maintain the relationship with the dealer might be to take a long test drive the day it arrives, and then communicate that its not your cup of tea. Maybe they have another one that you like better. Even if they don’t, if you ask them, you’ve given them the opportunity to keep your business.

 

[ShadowsPapa]

That sounds favorable if you decide to pass. It also sounds like if you want it, you might want to get it before those two days are up.

Edit: A way to maintain the relationship with the dealer might be to take a long test drive the day it arrives, and then communicate that its not your cup of tea. Maybe they have another one that you like better. Even if they don’t, if you ask them, you’ve given them the opportunity to keep your business.

Yeah, and like I posted earlier, a local dealer did that sort of thing for me.
The place I bought my 2020 from and went back and forth - the MSRP ONLY dealership - I contacted Scott with the info I had from Gupton and 2 other dealers, one only 30 minutes from them. I laid it on the line - I wasn't going to pay MSRP, other dealers were really close to my goal, I had "bids" (there's got to be a better word there), and I knew what mine was worth and what I could do with other Iowa dealers as well as TN.
I also told them the kicker was mostly 2 of the others wouldn't even talk about my trade due to the time getting a new one, volatile markets and all. I passed the info along and Scott said "how about you come out and we talk about this". It wasn't "no, we can't do that" or "we are MSRP only" like one dealership literally told me directly to my face. It was let's talk about this.
By the time I got there, Scott had gone to the manager and gotten permission to deal.
They didn't quite hit my hopes on the trade but were above 2 of the online places and only a bit below one of them. And - they said they'd stick to that number no matter how long it took to get the new one.
Now - how they were covering that is likely that they'd not go as low as my friend in North Iowa or as low as TN, but he'd meet in the middle - they'd do the 1% below FWP and honor the FCA incentives. So it was very much worth giving him another chance.
Last time it was MSRP, take it or leave it, and a low-ball on my Chevy.
This time was very different. He earned another chance.

So my point is - all you lose by trying is your time. And by having your ducks in a row, being honest, not confrontational, but presenting facts and figures, you minimize the time spent.
They'll ever talk or they won't.
There was no "I have to go check with my manager" BS this time, either. He'd already done all that.
They spent only a few minutes looking at my truck - likely they already knew what they could do.

 

[WILDHOBO]

Yeah, and like I posted earlier, a local dealer did that sort of thing for me.
The place I bought my 2020 from and went back and forth - the MSRP ONLY dealership - I contacted Scott with the info I had from Gupton and 2 other dealers, one only 30 minutes from them. I laid it on the line - I wasn't going to pay MSRP, other dealers were really close to my goal, I had "bids" (there's got to be a better word there), and I knew what mine was worth and what I could do with other Iowa dealers as well as TN.
I also told them the kicker was mostly 2 of the others wouldn't even talk about my trade due to the time getting a new one, volatile markets and all. I passed the info along and Scott said "how about you come out and we talk about this". It wasn't "no, we can't do that" or "we are MSRP only" like one dealership literally told me directly to my face. It was let's talk about this.
By the time I got there, Scott had gone to the manager and gotten permission to deal.
They didn't quite hit my hopes on the trade but were above 2 of the online places and only a bit below one of them. And - they said they'd stick to that number no matter how long it took to get the new one.
Now - how they were covering that is likely that they'd not go as low as my friend in North Iowa or as low as TN, but he'd meet in the middle - they'd do the 1% below FWP and honor the FCA incentives. So it was very much worth giving him another chance.
Last time it was MSRP, take it or leave it, and a low-ball on my Chevy.
This time was very different. He earned another chance.

So my point is - all you lose by trying is your time. And by having your ducks in a row, being honest, not confrontational, but presenting facts and figures, you minimize the time spent.
They'll ever talk or they won't.
There was no "I have to go check with my manager" BS this time, either. He'd already done all that.
They spent only a few minutes looking at my truck - likely they already knew what they could do.

Yep. The one thing I’d add is to not tell the dealer the one you ordered is too expensive. If you’d like to pass, make the reason something else. They could get defensive if a renegotiation is attempted with a special order unit.

 

[ShadowsPapa]

Yep. The one thing I’d add is to not tell the dealer the one you ordered is too expensive. If you’d like to pass, make the reason something else. They could get defensive if a renegotiation is attempted with a special order unit.

Know when to show your cards, when not to show them, which ones to hide, and when to fold 'em.
I went all in, laid all of my cards on the table because I wanted him to see I had a pretty good hand, I only held back my specific number - telling him I was interested in the price DIFFERENCE more than what mine was worth or what they'd sell a new one for.
That allowed them to get a bit more creative, too........ he could move both ends and if they got close enough to my number, I didn't care what either end was in the end.
I could have gotten more for my trade - MAYBE - but there was the market fluctuations to consider, a risk on their end - promise me a number and then 3 months later when the new one came, the bottom had dropped out of the used market? I understood their risk.
I could have gotten a new one for less, but in those cases they wouldn't even talk about a trade. And selling mine now to get top price, then waiting 2, 3 or 4 months for a truck? Naw.
They were within $300 of my goal for the difference (raw numbers, I know there's other numbers involved)
Saved me more shopping around. Saved me time. Saved me driving hundreds or thousands of miles (and many more hours or days of time)
I knew when to say "good enough".
The shocker was -
they budged from "MSRP ONLY, take it or leave it",
they locked in the price for my trade - and by that time it will have 2 to 3 thousand more miles and 3 to 4 more months on it)

Sometimes - talking works, being nice works, being reasonable works.

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