steveale
Well-Known Member
- Joined
- Jan 17, 2019
- Threads
- 24
- Messages
- 381
- Reaction score
- 726
- Location
- Georgia usa
- Vehicle(s)
- 1951 M38, 2020 Gladiator LE
- Thread starter
- #1
I am creating a thread on this specific status. Seems that it is a status that is not common. Searching on the internet resulted in only a couple of hits and they were in other jeep model forums. The best response in one of the threads was it stood for "secondary rail station". I asked jeep chat and this is the response I received.
Areti
Hi, my name is Areti with FCA Customer Care, How may I help you?
11:59:00 AM
Me
My dealer indicated my 2020 gladiator was showing as KZS status in the system but no one seems to know what that means. Can you assist?
11:59:48 AM
Areti
Thank you for choosing Jeep,Steve! Congratulations on your order. This means your vehicle is in the shipping stage. This is the last stage in the process, the wait is almost over! It doesn't typically exceed 30 days in this stage. Your sales person will call you when it reaches the dealer.
12:01:59 PM
Me
wow! 30 more days? I've had an order in for 2 months now...
12:02:56 PM
Areti
That makes sense, we generally advise 8-12 weeks from order to delivery.
12:04:44 PM
Thank you for chatting with Jeep. Have a good day.
I am posting this in case others get this status and can't find information. Mine went into this status on Tuesday, June 4th. I will update this thread once I have a change so others will get a reference on how long this status lasts. My dealer said to check back with him on Friday to see if they have any further update.
One additional note, I do NOT have a sticker issued in the system tracker yet. This makes me wonder if the "secondary rail station" is actually at the plant and some type of a holding pen waiting for loading on the train?
Areti
Hi, my name is Areti with FCA Customer Care, How may I help you?
11:59:00 AM
Me
My dealer indicated my 2020 gladiator was showing as KZS status in the system but no one seems to know what that means. Can you assist?
11:59:48 AM
Areti
Thank you for choosing Jeep,Steve! Congratulations on your order. This means your vehicle is in the shipping stage. This is the last stage in the process, the wait is almost over! It doesn't typically exceed 30 days in this stage. Your sales person will call you when it reaches the dealer.
12:01:59 PM
Me
wow! 30 more days? I've had an order in for 2 months now...
12:02:56 PM
Areti
That makes sense, we generally advise 8-12 weeks from order to delivery.
12:04:44 PM
Thank you for chatting with Jeep. Have a good day.
I am posting this in case others get this status and can't find information. Mine went into this status on Tuesday, June 4th. I will update this thread once I have a change so others will get a reference on how long this status lasts. My dealer said to check back with him on Friday to see if they have any further update.
One additional note, I do NOT have a sticker issued in the system tracker yet. This makes me wonder if the "secondary rail station" is actually at the plant and some type of a holding pen waiting for loading on the train?
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