PRP seat covers roller coaster ride.

[JohnB]

Was on the Quadratech website and seen the seat covers, looked great and watched install video which made the sale. My error was one of the options was cloth/leather seats (leather has rear armrest) in my haste ordered cloth, wrong! Called Quadratech the first business day that I was able to (Monday) and was told I was able to cancel/modify the order and then was told the order would be cancelled and the correct item will be sent, great. The representative also stated the order may take up to eight weeks; but i was ok with it. Turns out paying through PayPal credit for a double order went over my credit limit and the correct order was declined. Called Quadratech with another payment option and that was approved; now everything is wonderful again, wrong! PayPal is still showing payment submitted and my visa has got a hurt on it.
10 days later my correct seat covers are on their way to be delivered Friday, oh happy days! Wrong! My order that showed up on the door was one box of rear seat covers only. Guess who I called, yep Quadratech but hung up after a half an hour wait time to start a chat session via web portal. Chat rep was great and stated she would get the front seat covers out to me in 7-10 business days. Ya baby great!
‘Trying to make the best of what I got I decided to install the rear seat covers, great! Wrong! The box was for leather interior but the 60% top cover for the rear was missing and in place of it was a passenger front bottom cover. The driver’s side rear headrest had a hole on the wrong side of it for the headrest adjustment button; or maybe was just 2 passenger side headrests included. Now I just started the return process for the order from Quadratech. On a side note I did look into PRP’s website and found out if I ordered through their website I could use a coupon code for like a 19% savings and not to mention the endless custom combinations available compared to the 5 Quadratech is offering. The seat covers that I did install went on easy and looked great I have to admit.
‘Long story short (too late), I’m in limbo waiting on $1500 to be charged back to my two accounts and not sitting on any seat covers. Once I get my credits returned will be ordering through PRP’s website with a special custom order and hopefully in 2 months being installing them.

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[Bunchahoopla]

Sorry to hear about the roller coaster ride! Quadratic has been pretty good when I have used them but I have heard they have struggled lately with the Rona. I would highly recommend PRP directly. I played around with the customizer a lot when I pulled the trigger on my covers...and got a great discount like you mentioned. It was almost 8 weeks to the day when they arrived but I knew that ahead of time and so happy I got them. Keep us posted on what you get!

 

[sirsamuel764]

Sorry to hear about the roller coaster ride! Quadratic has been pretty good when I have used them but I have heard they have struggled lately with the Rona. I would highly recommend PRP directly. I played around with the customizer a lot when I pulled the trigger on my covers...and got a great discount like you mentioned. It was almost 8 weeks to the day when they arrived but I knew that ahead of time and so happy I got them. Keep us posted on what you get!

are those the daytona gray or light gray? They look great!

 

[Bunchahoopla]

are those the daytona gray or light gray? They look great!

Thanks! I attached a pic of the color combo I went with.

 

[BrichJeepUtopia]

Was on the Quadratech website and seen the seat covers, looked great and watched install video which made the sale. My error was one of the options was cloth/leather seats (leather has rear armrest) in my haste ordered cloth, wrong! Called Quadratech the first business day that I was able to (Monday) and was told I was able to cancel/modify the order and then was told the order would be cancelled and the correct item will be sent, great. The representative also stated the order may take up to eight weeks; but i was ok with it. Turns out paying through PayPal credit for a double order went over my credit limit and the correct order was declined. Called Quadratech with another payment option and that was approved; now everything is wonderful again, wrong! PayPal is still showing payment submitted and my visa has got a hurt on it.
10 days later my correct seat covers are on their way to be delivered Friday, oh happy days! Wrong! My order that showed up on the door was one box of rear seat covers only. Guess who I called, yep Quadratech but hung up after a half an hour wait time to start a chat session via web portal. Chat rep was great and stated she would get the front seat covers out to me in 7-10 business days. Ya baby great!
‘Trying to make the best of what I got I decided to install the rear seat covers, great! Wrong! The box was for leather interior but the 60% top cover for the rear was missing and in place of it was a passenger front bottom cover. The driver’s side rear headrest had a hole on the wrong side of it for the headrest adjustment button; or maybe was just 2 passenger side headrests included. Now I just started the return process for the order from Quadratech. On a side note I did look into PRP’s website and found out if I ordered through their website I could use a coupon code for like a 19% savings and not to mention the endless custom combinations available compared to the 5 Quadratech is offering. The seat covers that I did install went on easy and looked great I have to admit.
‘Long story short (too late), I’m in limbo waiting on $1500 to be charged back to my two accounts and not sitting on any seat covers. Once I get my credits returned will be ordering through PRP’s website with a special custom order and hopefully in 2 months being installing them.

I was just about to order from prp, but I'm not seeing the coupon code. would you mind sharing?
Thanks!

 

[JohnB]

I was just about to order from prp, but I'm not seeing the coupon code. would you mind sharing?
Thanks!

https://www.wethrift.com/prp-seats

BEATNOTBABIED Is the working code.

 

[BrichJeepUtopia]

https://www.wethrift.com/prp-seats

BEATNOTBABIED Is the working code.

thank you, very much! also, really hope you ended up getting your charges straightened out, what a nightmare!

 

[RockHopper]

Was on the Quadratech website and seen the seat covers, looked great and watched install video which made the sale. My error was one of the options was cloth/leather seats (leather has rear armrest) in my haste ordered cloth, wrong! Called Quadratech the first business day that I was able to (Monday) and was told I was able to cancel/modify the order and then was told the order would be cancelled and the correct item will be sent, great. The representative also stated the order may take up to eight weeks; but i was ok with it. Turns out paying through PayPal credit for a double order went over my credit limit and the correct order was declined. Called Quadratech with another payment option and that was approved; now everything is wonderful again, wrong! PayPal is still showing payment submitted and my visa has got a hurt on it.
10 days later my correct seat covers are on their way to be delivered Friday, oh happy days! Wrong! My order that showed up on the door was one box of rear seat covers only. Guess who I called, yep Quadratech but hung up after a half an hour wait time to start a chat session via web portal. Chat rep was great and stated she would get the front seat covers out to me in 7-10 business days. Ya baby great!
‘Trying to make the best of what I got I decided to install the rear seat covers, great! Wrong! The box was for leather interior but the 60% top cover for the rear was missing and in place of it was a passenger front bottom cover. The driver’s side rear headrest had a hole on the wrong side of it for the headrest adjustment button; or maybe was just 2 passenger side headrests included. Now I just started the return process for the order from Quadratech. On a side note I did look into PRP’s website and found out if I ordered through their website I could use a coupon code for like a 19% savings and not to mention the endless custom combinations available compared to the 5 Quadratech is offering. The seat covers that I did install went on easy and looked great I have to admit.
‘Long story short (too late), I’m in limbo waiting on $1500 to be charged back to my two accounts and not sitting on any seat covers. Once I get my credits returned will be ordering through PRP’s website with a special custom order and hopefully in 2 months being installing them.

I feel your pain. I ordered an LED headlight kit and received half the kit. I contacted Quadratec numerous times and they never sent me the missing pieces. I eventually just gave in and bought the extra pieces that should have been in the kit. Quadratec never fixed the issue....

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