Search results

Yeah, Quadratec didn't pick up the phone and their ordering system has been terrible with backorders and not saying things are backordered when you actually order them. The part itself was not available with a current indefinite backorder from MOPAR but the dealership found one sitting on a...

Here's the pic. When I went to pick up the replacement end-link at $39ish post-tax from the dealership, I stopped by and spoke with the service manage. When he saw it he put it on a lift and had it fixed on the spot. Clearly it wasn't a mechanical failure aside from the bolt somehow being...

thank you!

Hothead I'll agree to, LOL.

It's part my fault, I'll own it. It's just amazing that in the real world something so simple can take so damned long to solve. The online solution actually helped even though it's literally the MOPAR part number. Now we'll see about getting the appointment considering it will take minutes to...

Part ordered at least from another dealer in the area. Nearest date for install is the 28th of October at this dealership so I'll install it myself hopefully before then. I don't piss people off in real life. Only online when arguing semantics.

Different person this time and that number (also provided by another poster but thank you both) did give some traction. They seemed surprised that it actually showed up as orderable. It's indefinitely back-ordered with no ETA so they are trying to source it from other dealers in the area. If...

That's what I'm about to call the dealership with now.

The part is OEM is not? Who gives a crap where they get it? If it's made by MOPAR and someone else can order it by MOPAR then it stands to reason that a dealership should be able to order it?

That's pretty much where I'm going with it, one last phone call with the "if I supply the part will you replace it and reimburse me for the costs of the part". It's about the principles of the matter and my time which is currently very limited. The irony is under other circumstances I'd probably...

No, the parts manager has to open three or four clamps on a plywood box, borrow an end-link for a warranty part and figure out their shit later. (The part is publicly available and logic would say they just can't figure out how to order it or are having a technical problem of some kind. Or they...

Renton

That's what I'm on the phone with the first dealer right now trying to figure out I'm 100% certain they "can" order it, just that they "won't". If it's back-ordered then fine, I will wait. I do not understand why I have to order and supply a part that is publicly available from an OEM yet two...

I didn't bitch about terminology, a second poster decided to debate semantics of can't or won't, they are both being lazy and "won't" find me the part but I can gladly order it myself and do everything on my own. About half of the threaded post is left, the bolt (I'm assuming it's not a captive...

Changed the title. Jesus. It's a simple part, I have a right to bitch if that simple part isn't getting replaced by a dealer for a product under warranty. A useful suggestion would be to post the Quadratec link, suggest I buy that and bring it into the dealer and make them fix it and reimburse...

try again. Both dealerships have said they CAN'T order it, not that it wasn't available or backordered. They are both claiming the part is not orderable as a stand-alone part. Two parts departments, two dealerships. They both said it was not a part availability issue (as in it's back-ordered)...

Not sure how or why but I sheared off the threaded top end of my driver's-side swaybar end-link. This end-link came from the Mopar 2" lift kit bought and was installed by my dealer when the truck was new in February. I don't really off-road a ton (forest service roads, no Jeep trails yet for the...

Hi all. Anyone else out there fit the quadratec Tube doors on? I can't get the door stops to extend far enough out to actually touch the car frame. In the video on Quadratec there is a rubber vein of material or weather stripping that it smashes in to. On my Willy's it's just metal at that point...

No issues. I personally like how "grabby" my brakes are as the brakes (IMHO not too grabby and not too loose) on my Outback are way too soft and my Bolt is electric so I don't think I've ever actually "felt" the brakes when I have used the pad since it's pretty much stopped by driving in low...

So after fixing my crack and doing some other stuff, I realized that part of the issue was probably how poorly the front panels were aligned. The passenger side was fine but the driver's side was terrible. Basically, when lined up in the hole and pin up front the panel was really crooked putting...