2024 Gladiator goes into limp mode - insight?

[PaulaT]

Vehicle is at dealership.
Dealership has reproduced failure.
Dealership cannot determine the problem since it is intermittent.
Dealership says:
PCM 5Volt output glitches on B side of CANbus

Vehicle codes I captured:
P1628
U0168
U1514-87
U1477-00
DASM -> P0401-00, C2225-00, C2226-00, C2227-00
PTS moduleNoRespns

At
Service tech said their "last" issue like this took 6months to resolve, by replacing wire harness.

Dealership replaced PCM and pgm'd it. Same problem exists.

New vehicle, holiday/work plans disrupted, no loaner provided.
Any suggestions on root causes?

@JeepCares

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[JeepCares]

Hi Paula,

We are sorry to learn about your vehicle concerns. Please send our team a private message with your VIN and we can connect you with a case manager for extra support.

Blair
Jeep Cares

 

[Mr._Bill]

If the dealership cannot repair it, they should be getting Jeep involved to either send a corporate tech to look at it or start the buyback/replacement process.

You may need to involve a Lemon Law attorney.

 

[PaulaT]

Hi Paula,

We are sorry to learn about your vehicle concerns. Please send our team a private message with your VIN and we can connect you with a case manager for extra support.

Blair
Jeep Cares

Hi Paula,

We are sorry to learn about your vehicle concerns. Please send our team a private message with your VIN and we can connect you with a case manager for extra support.

Blair
Jeep Cares

Hi Blair,

Testing the water. Is this a private response​

If the dealership cannot repair it, they should be getting Jeep involved to either send a corporate tech to look at it or start the buyback/replacement process.

You may need to involve a Lemon Law attorney.

Thank you! I appreciate you.
I put in a request for buyback/replacement. And, again for loaner.

 

[Mr._Bill]

To contact @JeepCares click on their name and then send direct message.

 

[KD5KNR]

How ironic that I happened upon this thread.

On Monday, Dec 16th, I started my 2024 Gladiator, which has ONLY 1,463 miles on it (purchased Sept 2024), and was greeted with a "SOS call cannot connect" message. The instrument panel started looking like a Christmas Tree displaying messages one after the other, Service Shifter, Forward Collision Warning, Check Engine Light, and several others., and I was not able to move the vehicle out of Park.

Wrecker called, towed to the dealership, 2-day wait to get the vehicle into a bay for diagnostics, no loaner vehicles available. Checked with dealership on Friday, was told the technician had to open up a case with engineering. Oh yeah, dealership still doesn't have any loaner vehicles available.

Help @JeepCares. I have already sent you a PM with the VIN and dealer information.

 

[JeepCares]

How ironic that I happened upon this thread.

On Monday, Dec 16th, I started my 2024 Gladiator, which has ONLY 1,463 miles on it (purchased Sept 2024), and was greeted with a "SOS call cannot connect" message. The instrument panel started looking like a Christmas Tree displaying messages one after the other, Service Shifter, Forward Collision Warning, Check Engine Light, and several others., and I was not able to move the vehicle out of Park.

Wrecker called, towed to the dealership, 2-day wait to get the vehicle into a bay for diagnostics, no loaner vehicles available. Checked with dealership on Friday, was told the technician had to open up a case with engineering. Oh yeah, dealership still doesn't have any loaner vehicles available.

Help @JeepCares. I have already sent you a PM with the VIN and dealer information.

Hi Billy,

Thank you for the tag. We have since escalated your concerns to a case manager and responded to your private message.

Blair
Jeep Cares

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