2024 rubicon white paint issue

[gtknoles]

Any paint issues with the white paint on 24 ? Top of the right upper fender has a spider web effect on the paint. Took to service dept at local dealer and they didn't want to help because I didn't purchase from them and blamed purchasing dealer for not catching the error. Ive had the Gladiator 1 week,

Sponsored

 

[Hootbro]

I do not think you issue is indicative of any larger issue but just a one off. Sadly, that is about on par with some dealers when dealing with warranty work and especially body shop paint warranty work of vehicles bought elsewhere. While on paper they are obligated to try and resolve the issue regardless of where bought, the reality is they are probably going to lose money on it as warranty reimbursement rates suck and you are not worth their time.

You could try and push the issue and maybe get FCA to make them handle the warranty claim, but do you really want them working on it disgruntled? Pretty much leaves the option of getting the selling dealer to handle it if possible or finding another dealership that is more sympathetic and will handle the warranty claim.

 

[jac04]

Can you post a picture?

I'm curious to see where it is and how large the area is.

My white 2021 Mojave has a small area of the paint that is a little 'funky', and it was there at delivery. It is on the right side plastic cowl piece that is above the fender at the base of the windshield. I can barely feel the area with my fingernail, so I should be able to buff it out without much effort. The problem is that I keep forgetting about it because you can only see it when the light hits it just right.

Anyhow, my thought is that if your 'spider webs' are in the same area and look similar, then it may have something to do with the manufacturing/assembly process.

EDIT:
Here is a picture of the area on my paint. I'm standing just behind the RH front wheel, facing the vehicle, looking down. Sorry for the crappy pic, but I needed the flashlight to get a reflection and my camera keeps focusing on the light reflection and not the funky spot.

 

[gtknoles]

 

[Hootbro]

My first thought, looks like someone put their cigarette butt out on it.

 

[gtknoles]

called dealer o purchased from awesome response , chuck Stevens , Bay Minette Al, the first dealer can KMA.

 

[Jteakus]

My black JL has those on the color matched flares. Looks like tree sap.
My white JT has something else going on on the color matched flares, I'll grab pics in the am.

 

[jac04]

Ahhh, completely different than mine.

That looks like a spot of dried tree sap to me. If it is, put a blob of alcohol-based gel hand sanitizer on it and let it sit for a while - like overnight if possible. That should soften the tree sap and let you wipe it off.

But, with that said, is that little black spot actually a small chunk of paint missing? It almost looks like someone tried to remove the substance with their fingernail and ended up chipping the paint.

 

[Rocksride]

My 23 had grit in the white paint on right front fender. Took it to the dealers body shop. Found out it was damaged and repainted. Repairs were made before I purchased it. After a nice chat with sales manager fender was replaced and paint is now perfect.

 

[gtknoles]

My black JL has those on the color matched flares. Looks like tree sap.
My white JT has something else going on on the color matched flares, I'll grab pics in the am.

No trees around

Sponsored