Dealership service, expecting a nightmare.

[Lost1wing]

You may make it a self-fulfilling prophecy if you walk in thinking that very thing. Be positive, friendly, be specific with the issues - bullet points, give some detail - not like "steering is loose" but exactly when, where and how it's "loose". I gave the example of my wife taking over driving and she commented "I hope there's no cops behind us, they'll think I'm drunk" - it introduced humor, kept it light. I told them also of my wife complaining about me "can't you keep it between the lines, you are all over the place" as an example of exactly how it was "loose".
(My wife was exaggerating, I'm sure)

Let them know exactly how to duplicate the problems.
Dealerships in some places are short-handed and swamped. More people keeping vehicles going as the lots are pretty empty.

Going to pick up the Jeep today with a new steel gearbox. We will see how that turns out.

The Bluetooth noise issue is becoming the nightmare I was hoping to avoid. Radio update turned into an inoperable GPS. Today they were unable to figure out what is wrong so they have ordered a new radio unit, to be installed when they get one. I get to schedule another appointment for that repair, that will be at the end of April.

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