ESS Not Avail, battery charging - dealer cant find problem

[ArchEtech]

If they charge the Aux battery and it doesn’t fix start stop of others issues multiple time, how are they avoiding lemon laws by not just replacing the battery to avoid multiple trips for the same issue?

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[Mr._Bill]

If they charge the Aux battery and it doesn’t fix start stop of others issues multiple time, how are they avoiding lemon laws by not just replacing the battery to avoid multiple trips for the same issue?

Lemon Laws deal with vehicles that cannot be repaired after multiple attempts. Batteries are covered under the 3/36 warranty, but have to fail a test during a specified procedure before Jeep will approve a dealer replacement. It would be faster and cheaper to replace the batteries, than it would be to find a lawyer that would even try to use the Lemon Laws for a battery replacement.

 

[ArchEtech]

Lemon Laws deal with vehicles that cannot be repaired after multiple attempts. Batteries are covered under the 3/36 warranty, but have to fail a test during a specified procedure before Jeep will approve a dealer replacement. It would be faster and cheaper to replace the batteries, than it would be to find a lawyer that would even try to use the Lemon Laws for a battery replacement.

I’m talking more about start stop not working or ever working since purchase of the vehicle and bringing it it multiple times for that (and it being related to battery issues because they don’t fix or replace them properly).

 

[Mr._Bill]

I’m talking more about start stop not working or ever working since purchase of the vehicle and bringing it it multiple times for that (and it being related to battery issues because they don’t fix or replace them properly).

That would still be a bit of a stretch for Lemon Laws, but not impossible. You need to keep a log of all the visits and the results. Since the Lemon Law resolution is to replace the vehicle, you have to keep trying and work with the dealer until they say it cannot be repaired or you meet the threshold in your states Lemon Laws.

 

[ArchEtech]

That would still be a bit of a stretch for Lemon Laws, but not impossible. You need to keep a log of all the visits and the results. Since the Lemon Law resolution is to replace the vehicle, you have to keep trying and work with the dealer until they say it cannot be repaired or you meet the threshold in your states Lemon Laws.

Yes for me personally I’m a ways off from trying to lemon law it over that. I just got it. Im doing my research before I take it in to have the batteries check so I can talk to the service department with some knowledge.

I’m just surprised there haven’t been more lemon law cases with some of the minor but very frequent long term bugs with the Gladiator. Some of them not minor like the clutch and things going on with the diesel. The battery thing seems to be across the board with the start/stop not working.

 

[Mr._Bill]

Yes for me personally I’m a ways off from trying to lemon law it over that. I just got it. Im doing my research before I take it in to have the batteries check so I can talk to the service department with some knowledge.

I’m just surprised there haven’t been more lemon law cases with some of the minor but very frequent long term bugs with the Gladiator. Some of them not minor like the clutch and things going on with the diesel. The battery thing seems to be across the board with the start/stop not working.

Lemon Law creates a difficult situation. Once you bring it up, the dealer attitude changes. If you have a legitimate problem that cannot be repaired, a good dealer will start and help you through the Lemon Law process.

The Auto Start/Stop not working is typically a battery issue, but can be from other problems like misfire. It usually doesn't create or result in a vehicle that cannot be repaired. The dealer is limited in their actions because they cannot just do a warranty replacement on the batteries and bill Jeep for it. They have to take the vehicle in the shop, charge the batteries, follow Jeeps prescribed test procedure, and then forward the results to Jeep for a decision. Until a battery fails a test and Jeep approves the replacement, the Dealer just has to note what was done and send you on your way. If there are no stored codes for other issues to investigate, there is nothing else they will do.

The batteries provided by Jeep are not the greatest quality. If batteries are the issue, many will just buy new batteries from their preferred supplier and avoid the warranty replacement hassle.

 

[Hootbro]

I cannot see how a Gladiator owner would come out ahead Lemon Law the vehicle due to failure of the dealership replacing both batteries? Once you factor in the “in use” deduction from the payout and now loss of vehicle that would be used for a future trade in value tax credit, the owner would still be ahead paying out of pocket to replace the batteries on their own.

Like @Mr._Bill said, the dealership has to follow a process and do what that process and corporate tells them in disposition of the batteries whether they stay or get replaced. Everything is usually fixable, but not everything is fixable within a process sometimes.

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