Is Oracle lights still in business?

[bwmarksbmcs]

I've tried to contact them several times about the Trigger 4 phone app not working but no response at all...

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[D_JT]

@ORACLElights

 

[Janster]

How did you contact them?
In most cases that I’ve experienced (with almost ALL businesses)….when you use their “Contact Us” on the website, those submissions disappear like a fart in the wind.

I haven’t had to contact Oracle for anything… but yes, they are still in business.

 

[ShadowsPapa]

.when you use their “Contact Us” on the website, those submissions disappear like a fart in the wind.

I've tried to use those for well service companies, tree trimming companies and others - I swear, those are there to sort things out and reduce the contacts they get.
Always better to call.

 

[tysongladiator]

I've tried to use those for well service companies, tree trimming companies and others - I swear, those are there to sort things out and reduce the contacts they get.
Always better to call.

Right?! I've used the "contact us" form twice in the last month for a couple businesses. Never got contacted. I called them and was immediately taken care of.

 

[Sikjeep2]

(800)407-5776

 

[ORACLElights]

I've tried to contact them several times about the Trigger 4 phone app not working but no response at all...

Hey there, I have been traveling on vacation and events. Thanks for your patience. We're usually pretty good at responding with our support help. Fill out this form and someone should be with you soon. Shoot me a DM with your email and I can follow up from my end as well.

Thank you for your understanding.

- Terry

 

[bwmarksbmcs]

I heard from Terry via DM, but still nothing from the tech folks. I get the feeling Sales makes the money, service, not so much. It's too bad....

 

[ORACLElights]

I heard from Terry via DM, but still nothing from the tech folks. I get the feeling Sales makes the money, service, not so much. It's too bad....

We try to take care of everyone. Our customer support is usually available and very willing to assist. Like I said, I will reach out as well for you.

 

[DrewsJT]

I've tried to contact them several times about the Trigger 4 phone app not working but no response at all...

Try contacting them here or on Facebook. FB worked for me

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