Issue with uConnect app not communicating

[trevorjesus]

The uConnect app on my phone has worked about 5 times in 3 months. I had one warranty issue where the dealership had me vehicle for about a week trying to figure out what happened but it eventually worked.

Over the past couple weeks, this is the usual screen I get when I try to remote start the vehicle. The Vehicle Data tab doesn't update consistently either.

Anyone else have this issue?

For what uConnect wants per month for Guardian, I'd like to think this should work flawlessly.

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[JeepCares]

The uConnect app on my phone has worked about 5 times in 3 months. I had one warranty issue where the dealership had me vehicle for about a week trying to figure out what happened but it eventually worked.

Over the past couple weeks, this is the usual screen I get when I try to remote start the vehicle. The Vehicle Data tab doesn't update consistently either.

Anyone else have this issue?

For what uConnect wants per month for Guardian, I'd like to think this should work flawlessly.

Hi, I'm sorry to hear this. I would like to open a case for you and get you to a Uconnect specialist. If you'd like, please send us your VIN, email, phone number, and mileage to get started.

Alison
JeepCares