My New RockTrix Wheel Hub Bore is Just a Hair Small

[Reddout99]

Glad mine fit! No spacers just factory rotors. I received mine in December of last year.

I had run a different set of their 17" wheels on my JKU when I had it. No issues installing those.

Sponsored

 

[Reddout99]

Update: RockTrix offered a full refund on the wheels & I accepted it. They said they were running a little behind on things and offered the refund. I didn't want to mess with it any longer AND I really do like my 80th Anniversary (Overland) wheels the more I thought about it. They match the interior & exterior trim & logos
RockTrix is a stand up company. The wheels I had on my JKU fit with zero problems.

Now, I have to see if they'll give me a full refund on their premium center caps in anticipation of the wheels working out.

 

[Reddout99]

Follow Up: Got a full refund on the wheel set even though one of the wheels was mounted on a tire and had a couple of scratches on the inside when the shop was trying to install them.
On the center caps, they gave me a full refund on those too and told me to keep them! Unfortunately, I can't use them now.
Discount Tire refunded the pre-paid install fee as well

From my experience, RockTrix is a stand up company

 

[Reddout99]

I just got my labels to send my wheels back as well. RockTrix has been really prompt with their customer service with me as well. I'm just glad to hear that someone else ran into the issue. I was starting to think that something was wrong with my hubs. Let me know what you find out and I'll do the same.

Have you heard back from as to what they are going to do?

 

[SammyDubs61]

Have you heard back from as to what they are going to do?

Hey Bob! I shipped all 4 wheels back and they'll get them on Friday. RockTrix customer service said that they will inspect them (i.e. measure the bore) and then let me know what they find out. Essentially if the bore is indeed smaller than spec, they'll send me 4 new wheels that are in sepc. If they measure and they are in spec, I guess I need to start digging into whats up with my hubs.

 

[Reddout99]

Hey Bob! I shipped all 4 wheels back and they'll get them on Friday. RockTrix customer service said that they will inspect them (i.e. measure the bore) and then let me know what they find out. Essentially if the bore is indeed smaller than spec, they'll send me 4 new wheels that are in sepc. If they measure and they are in spec, I guess I need to start digging into whats up with my hubs.

I think our hubs are normal for the JTs. They sent me an email and a pic and said that the wheel fit on a JK hub without problems. Although the JK's, JL's & JT's should have the same hub bore diameter, perhaps the JLs & JTs are larger? The true test would be to fit them on our era Jeeps.

 

[Reddout99]

Hey Bob! I shipped all 4 wheels back and they'll get them on Friday. RockTrix customer service said that they will inspect them (i.e. measure the bore) and then let me know what they find out. Essentially if the bore is indeed smaller than spec, they'll send me 4 new wheels that are in sepc. If they measure and they are in spec, I guess I need to start digging into whats up with my hubs.

Did your wheels start on the hubs but wouldn't slide all the way on?

 

[SammyDubs61]

Did your wheels start on the hubs but wouldn't slide all the way on?

Yeah, they'd almost seat but not completely so there was a lot of wobble/play. Wouldn't completely seat. The confusing thing is there are so many JT's that the wheels seem to fit just fine...

 

[SammyDubs61]

I think our hubs are normal for the JTs. They sent me an email and a pic and said that the wheel fit on a JK hub without problems. Although the JK's, JL's & JT's should have the same hub bore diameter, perhaps the JLs & JTs are larger? The true test would be to fit them on our era Jeeps.

They should definitely do a fit check on a JT. Did they measure the bore to confirm that it's 71.5mm?

 

[Reddout99]

They should definitely do a fit check on a JT. Did they measure the bore to confirm that it's 71.5mm?

They said they did measure and they were larger than the 71.5mm and fit the JK. He asked if I could measure my hub diameter and send a pic of it and to also look for stamp or casting on the inside of my stock wheels.
I'm not going to take a wheel off to measure and take a pic of my actual wheel hub. I may be able to get a pic of the casting numbers since I have a full size spare with an OEM wheel under the bed.
When I send him the pic sometime this week or next I will mention that the fitment should be tested on JT and not a JK.
If they ask you about that, tell them the same. Good luck!

 

[Reddout99]

Follow Up: RockTrix sent me pics of the wheels I returned fitting on the front & rear hubs of a JL. So I am at a loss as why they wouldn't fit on mine.

Sponsored