Purchased Used- windshield leaking

[coopercath]

Hello, first post but long time follower of the forum. I purchased a 2023 Gladiator Mojave last August. I live in the PNW so not the rainy season. When it came I noticed my windshield leaks in both corners. Enough to need towels. Did a water test with local dealer and they verified its the windshield. Have been fighting with the dealership where I purchased it to replace. They are refusing. Am I off base in thinking it’s their responsibility? I even offered to pay $200 towards replacement. I haven’t been able to speak to general manager or sales manager as not returning calls. Any suggestions or do I just need to suck it up? Part of me feels if I were a man asking for it they would take care of it. I researched the current windshield and it’s not recommended for a gladiator so that’s also a problem. Previous owner either skimped or was told it would work when it definitely does not. Any ideas are appreciated.

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[WambliSka]

they owe you a windshield. Do not underestimate the power of a bad Google review. When we got my wife’s car the dealer sat n a check for $14,000 they owed me from equity in her trade n for a month. Write a scathing review and they fired the sales guy and manager. They do NOT want bad reviews. Start there, post all the pics and you being hosted by the sales manager. The dealership ownership will notice. If that fails, try small claims court.

 

[Bandit’s Lair]

Yep. Stick to your guns. That’s not a wear item. Is there any warranty in play here?

 

[JLPeekaboo]

They definitely owe you a windshield.

 

[coopercath]

Yep. Stick to your guns. That’s not a wear item. Is there any warranty in play here?

I purchased a warranty but it doesn’t cover that.

they owe you a windshield. Do not underestimate the power of a bad Google review. When we got my wife’s car the dealer sat n a check for $14,000 they owed me from equity in her trade n for a month. Write a scathing review and they fired the sales guy and manager. They do NOT want bad reviews. Start there, post all the pics and you being hosted by the sales manager. The dealership ownership will notice. If that fails, try small claims court.

I thought about google review as well. AND WA state has a process with the Attorney General’s office to file a complaint that becomes public record. Thanks for the feedback I will force my hand.

 

[WambliSka]

I purchased a warranty but it doesn’t cover that.


I thought about google review as well. AND WA state has a process with the Attorney General’s office to file a complaint that becomes public record. Thanks for the feedback I will force my hand.

Ne te spurii conterant. REAL Latin for “don’t let the bastards wear you down”.

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