Regional Manager Contact

[GladiatorG8R]

Looking to try to contact someone higher up than the dealership and Jeep Cares. Any idea how one could get in contact with a regional manager? Need something done for my Gladiator transmission issue. Vehicle should not be stuck at dealership for 2-4 months undrivable. I know I could go the lemon law route if I choose but just wanted mine fixed is all. It has 1100 miles on it.

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[wvuviv30]

Have you contacted Jeep Customer Cares and started a Case?
https://fcacommunity.force.com/Jeep/s/article/How-do-I-contact-Jeep2

JeepCares on the forums is nothing more than a company blogger.

 

[JeepCares]

Looking to try to contact someone higher up than the dealership and Jeep Cares. Any idea how one could get in contact with a regional manager? Need something done for my Gladiator transmission issue. Vehicle should not be stuck at dealership for 2-4 months undrivable. I know I could go the lemon law route if I choose but just wanted mine fixed is all. It has 1100 miles on it.

Hi, GladiatorG8R. Our team would be happy to look into your current concerns further. Send us a private message with more details.

Kate
Jeep Cares

Have you contacted Jeep Customer Cares and started a Case?
https://fcacommunity.force.com/Jeep/s/article/How-do-I-contact-Jeep2

JeepCares on the forums is nothing more than a company blogger.

Thanks for tagging us here, wvuviv30. Our team actually doesn't blog, we assist customers with vehicle concerns by connecting them with case specialists. The specialists work alongside the dealer and customer during repairs to ensure a smooth process and provide updates as necessary. Thanks again for bringing this post to our attention!

Kate
Jeep Cares

 

[Akgladiator]

Looking to try to contact someone higher up than the dealership and Jeep Cares. Any idea how one could get in contact with a regional manager? Need something done for my Gladiator transmission issue. Vehicle should not be stuck at dealership for 2-4 months undrivable. I know I could go the lemon law route if I choose but just wanted mine fixed is all. It has 1100 miles on it.

Why bother to do that. File lemon law on that vehicle and get money or brand new replacement

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