Bad Rhino Liner job or ok?

[krcpgh42]

I just this week had a rhino liner installed in my 2024 Mojave. I got it back and was surprised to see what I believe to be a bare spot at the front edge of the tailgate. It looks super weird and I see it as an eye sore. At first I thought it was due to clearance with the electronics, but have seen no evidence that it is necessary.

My liner:

Same spot OEM liner:

The guys at Ziebart are defending their work, but I think it's messed up. I looked online, as well as at an OEM bed liner at a dealership, and all but one liner job I saw had full coverage to the edge of the tailgate.

Anybody else able to share their thoughts or opinions? Or even better share pics of your aftermarket liner (specifically of the gap when the tailgate is open)?

***Edit: and let me know the brand of liner if you have pics or info. THANKS!

Thanks!

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[saintpauljeff]

my aftermarket Rhino liner went to the edge, they should repair your installation

 

[krcpgh42]

my aftermarket Rhino liner went to the edge, they should repair your installation

Thanks!
Specifically "Rhino Lining" brand?

 

[chr15m]

Thanks!
Specifically "Rhino Lining" brand?

Also Rhino Lined, that's either a bad tape job or it lifted when the tape was removed. Hope they're willing to take care of it, my local shop would.

 

[ConqSoft]

If they won't fix it you can try reaching out to Rhino Linings Corporate.

 

[krcpgh42]

If they won't fix it you can try reaching out to Rhino Linings Corporate.

Thanks. One of my concerns is they said they won't be able to fix it without making it look worse. My personal opinion on that is, if you can't repair it well, then remove ALL of it from the tailgate and start over.But I have no clue what the level of effort is in removing a lining. Probably would cause more damage to the truck than is worth it. So I may be stuck with a shitty job. And if that's the way it goes then I want some of my money back. Does my position sound unreasonable?

 

[ConqSoft]

If they have to re-do the whole thing to make it look right, so be it. I'd feel the same way as you...

 

[Minty JL]

Yeah they need to fix that shit

 

[saintpauljeff]

Thanks!
Specifically "Rhino Lining" brand?

yup, Rhino Liner, I can take a pic of their little logo when I get outside to the garage

 

[krcpgh42]

That'd be great. Any ammunition to take with me as proof of proper installation helps. So pics showing the Rhino logo and the area of concern are great! Thanks!

 

[Stlrfan152]

Id want that fixed or heavily discounted. There main job is installing bed liners, it should look decent.

 

[saintpauljeff]

That'd be great. Any ammunition to take with me as proof of proper installation helps. So pics showing the Rhino logo and the area of concern are great! Thanks!

 

[Janster]

I highly doubt it has anything to do with Rhino lining (the product) but ALL in the shitty install that Ziebart did.

Is Ziebart a ’Retailer’ of Rhino linings? I’d contact Rhino Linings directly and tell them about your experience with Ziebart (send photos). Rhino Linings needs to know their retailers aren’t installing this stuff correctly.

I would also ask them - How is this repaired? AND - find out what kind of warranty you have (can it be EXTENDED?). If they screwed up the prep work on that one area….who knows what the rest of the bed would end up looking like after a few years.

 

[maninblak]

Looks like a bad tape job to me. Whatever the case, I'd expect to have it fixed. You're not being unreasonable at all.

 

[Aleph]

Looks like a bad tape job to me. Whatever the case, I'd expect to have it fixed. You're not being unreasonable at all.

Agreed. There isn’t any scuffing of the paint.
If Ziebart aren’t willing to fix the problem I would call Rhino corporate to force the installer’s hand. The warranty pdf on the website isn’t super helpful; it says that bubbling, peeling, cracking of the liner after install is covered but doesn’t say anything about a bad install.

Rhino Liner seems like a top notch product and I almost went with it but instead did the Line-X premium liner. I guess a pro for Line-X is that their official shops/installers and are under their brand and aren’t third parties, so no dealing with two policies.

That area is prone to get scuffed up from sliding things out of the bed, especially because of that gap between bed and tailgate. If they can’t do it without making it worse, then they should remove it and redo the tailgate completely… unless they mean that completely redoing it would also make it worse.

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