Sirius/XM Radio sometimes "slow" to start.

[JeepCares]

Every morning I get "Acquiring Signal" the entire way to work, which for me is about a 10 minute drive. My JT is only a week old. Never had an issue with my JK. It would work in places my Wife's vehicle wouldn't. I have a hard top and I know the SiriusXM antenna is located on top of the sound bar.
When I leave work everything works fine. So I don't know if it's a SAT issue or Antenna issue, but it's annoying for something like this that's been around for decades now to have issues like this.

I did read in an old post on one of the JK forums someone was having this issue and had to call Sirius and get them to send a refresh signal and it fixed their issue. I've tried to refresh the signal through their web site, but that didn't work for me. Back to the Dealer I guess.

Hi Snacky, I'm sorry to hear that you are having trouble resolving this concern. If you do choose to return your vehicle to your dealer for diagnosis, please feel free to reach out to us here via a private message. We are happy to help!
Rob
DodgeCares

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[SgtMajTomahawk]

I actually Called the customer care number and did a refresh signal to the radio and going on day 2 without any issues. I was going to post my results at the end of the week. Thanks for responding.

 

[JeepCares]

I actually Called the customer care number and did a refresh signal to the radio and going on day 2 without any issues. I was going to post my results at the end of the week. Thanks for responding.

Hi Snacky, We're happy to hear that your concern has been resolved. Should this or any other concerns return in the future, please do not hesitate to reach out!
Rob
JeepCares

 

[SgtMajTomahawk]

Hi Snacky, We're happy to hear that your concern has been resolved. Should this or any other concerns return in the future, please do not hesitate to reach out!
Rob
JeepCares

Weeeeeell, lol This morning got in to go to work and it was stuck on acquiring signal again so have an appointment with dealer tomorrow anyway and will have them look at it.

 

[JeepCares]

Weeeeeell, lol This morning got in to go to work and it was stuck on acquiring signal again so have an appointment with dealer tomorrow anyway and will have them look at it.

Hi Snacky, thank you for following up to provide this update. I'm glad to hear that you are working with your dealer on this. Please feel free to keep us updated regarding your situation. If we can be of any additional support while your vehicle is in service, we are just a PM away.
Rob
DodgeCares

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