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Ok, here we go once again. I have a simple Rock Krawler 3" lift as many here have and for the second time i`m being told that the work cannot be done because of the lift. Kate from JeepCares just sent this to me: Hey, RH 67. I was able to locate a case for your concerns and your situation was...

I was working with someone from Jeep Cares never had a case specialist. In the end i was told that i was out of luck and he hung up on me.

Were instructions and grease supplied? Thanks.

Will this exhaust interfere with the Rock Krawler Pro X lift?

Kate @JeepCares hate to be negative but what can be done now that could not have been done earlier? The @JeepCares rep i had told me that i was out of luck and hung up on me. Will things be different this time? I do not want to waste my time again and have my truck sitting at the dealer...

It clearly has to be dealers dropping the ball and just not wanting to do the work and really not caring about the costumer. My rep from @JeepCares was clearly bullied by my dealer so i have little faith that i can have the issue resolved.

@JeepCares did not even try to help me. My dealer told @JeepCares that i had a lift and that was it for me i was done. All a dealer has to say is that they did everything then your pretty much on your own. I explained to @JeepCares that my dealer sells Gladiators with lifts as mine and asked...

That is why i`m frustrated. It should be the same across the board. Jeep should look into these dealerships that refuse to do work simply because there are lazy. I should not have to spend hours driving around looking for a competent dealer. Your lucky to have a good dealer.

I agree. Service at my dealership is a joke. My dealership refused to do the TSB because i have a lift yet they sell Gladiators with the same lift. Jeep Cares got involved and agreed with the dealership and basically said tough luck and said sorry you should have not installed a lift and hung...

I`m interested. Any sound clips?

Sounds like you got a good rep from @JeepCares as my rep. from @JeepCares did zero for me. Basically he told me what the dealer had already said to me and @JeepCares was uninterested in what i had to say and kept repeating that nothing could be done. Like dealers it truly depends on who you...

It`s frustrating because i offered to take off the aluminum piece also but Jeep Cares does not seem to understand and believes the BS the dealer is feeding them, the steering box can be installed with zero issue. I could do it myself in about an hour. Frustrating to say the least.

Unfortunately Jeep Cares phoned me today and said they will not authorize the new steering box because i have the Senergy steering brace installed and that the dealer informed them because of this the new steering box cannot be installed... WHAT!!!! I mentioned to Jeep Cares to tell them to...

How long does it take for JeepCares to reply back once you reach out to them? My dealer is playing dumb and said that they have not heard of anyone having issues with steering.

Sorry sold.

I`m sure they are playing catchup due to the pandemic. This is common now in all industries and not only the automotive.

The diesel tuner is spot on. I have posted on this forum about regen during off roading but the so called diesel experts here took issue but your diesel tuner said what i said. It`s plain fact the harder a diesel engine works the more often it goes into regen. I have driven diesels since the...

I have the RK Pro-X No Limit lift and it`s been great no issues.

I`m 67 and did my RK 3" lift myself. Having proper tools and not being in a hurry is key. You will have your ups and downs and frustration will set in at times, stay focused take brakes and once done admire your work.

You have missed out. By the time the diesel arrives you would have known for sure if the diesel is really needed in this size truck, if this proved to be the case just trade it in. Diesel or gas engine the JT in reality is really limited for true truck use. For me the JT is a toy and the third...