One thing I wanted to mention is that despite the waiting Jeep Care/Customer Care did good by me. They delt with dealer and far as I can tell given current circumstances got part as soon as they could. They also are going to reimburse a car payment. But that said, I am going to really watch...
Well well, in a surprise turn of events....dealer received new transmission last night ....picked her up this afternoon. So far smooth as can be....but I am still somewhat nervous. But sure am glad to be back in the JT compared to rental they gave me. Tomorrow i am gonna go really test out...
Well well, in a surprise turn of events....dealer received new transmission last night ....picked her up this afternoon. So far smooth as can be....but I am still somewhat nervous. But sure am glad to be back in the JT compared to rental they gave me. Tomorrow i am gonna go really test out...
Ive been a Jeep owner for decades and always accepted the quirks and "issues"....but when you need a complete transmission replacement after only a few miles...it really makes you question and rethink things.
Shakes, rattles, wind noise, piss poor gas mileage is one thing....but being left...
In my case...it is past the point of dealer "diagnosis".... over the past month or so I have had it to the dealer several times for the same problems. This final time, I took it to the dealer on Thurs 3/18 and they have had it since. They along with Jeep determined that it required a new...
Trust me, I would love to have some confidence(I miss my JT)....but as it stands...as of today...they don't even seem have any urgency in getting a transmission to my dealer let alone fix the problem. With the exception of my calling them every day...only to get told "they will look into it"...
I have started looking into lemon law options.
While they seemed to be attentive at first....Jeep Cares/Customer Care has gone silent on me....not responding to emails, etc. No phone calls from them....I call them daily but just get told the standard "...we are working on it" replies.
I...
Hard to look at it that way when you are dealing with failed transmissions so early in mileage.
I have had a JK, a TJ and way back a Cherokee and the one thing that was solid on all of the them was the transmission. So many problems with the trans in the JT and their apparent lack of urgency...
I suppose if the Dealer and Customer care experience was better I would be less upset....but right now they are killing any desire to continue supporting Jeep. Just complete lack of urgency or anything. I just have to believe that if they made the effort they could have a transmission at...
I think for me, beyond the fact that I have to be dealing with this so early in miles is the insult of giving me a damn Chevy Malibu as loaner.....I have actually been driving my wifes Renegade and leaving the loaner at home because I hate driving the thing....I have only ever had Jeeps or...
Wow 7 weeks...that is absurd. You have more patience and understanding than I do. Would not 7 weeks have qualified you for lemon law?
I have heard all the stuff about Covid, yada yada....Even if I believed them, as a customer those are simply excuses and do not matter. I bought a 60k...
My JTR is stuck at dealer...now going on 2 weeks...after about 3-4 trips to dealer in the last month.. It is undrivable and waiting on a new transmission. I call the dealer and jeep cares daily trying to get updates...and they just keep saying they are "working on it". The case manager from...
Yeah, after something like this I can't even trust it on road let alone going off road. Not a feeling you want to have....especially considering what we pay for these things.
Thats the worst part...I really have enjoyed the heck out of JTR ..and did not have single problem for first year then this. Never had a busted transmission so very early....the fact that they really never figured out what was wrong is actually bad because if it had been some common issue then...
Yep, I have a SpiderwebShade under mine....but have yet to actually take hard top and sunrider off. I really do not have setup at home to easily remove hardtop.
Well, wanted to give update.
Replacing the Transmission Valve body did not correct the problem....it seemed to be ok for a week or so but then I started again having issues when first shifting from park to reverse (sometimes it would not engage, other times it would engage but was pretty...
Looks like mine is getting a new transmission as well.. (~18k miles) Have had odd shifting problems for about a month now....would take 2-3 tries some times to get it from park to reverse....would slip when trying to shift from 3rd to 4th often. Took in before and they replaced the transmission...