bugs with uconnect/android auto

[ultraviper]

not sure if anything can even be done about these, but there are 2 annoying things I've come across with playing music through my android phone. I have a 2022 sport S with the standard system.

first issue: the steering wheel controls for forward/back don't work like 70% of the time when I first connect my phone. I have to turn the audio system off then on to fix it.

second issue: when I get a text, the system quiets the music to play the text message sound, and then brings the volume back up again, but quieter than it was before. Once again I have to turn the entire system off then on again to get back to original volume.

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[20blue]

As for mine EVERY time I start me jeep it calls MY cellphone...I have been to the dealership and worked with uconnect but still something....I now have @JeepCares involved hoping they can fix it....

 

[DBravo]

Buggy to be sure. I have the JT Overland with 8.4" U-Connect with Premium audio and experience odd occurrences occasionally. Plugging directly in with a USB cable mitigates some of the issues cable. I was trying a wireless usb/wifi carplay adapter and while it worked, it caused some of the bugs. My Wife's '21 JL with the 8.4 U-Connect premium audio died after 30 days - nothing but static and faint sound through the speakers; the dealer replaced it under warranty.

 

[JeepCares]

not sure if anything can even be done about these, but there are 2 annoying things I've come across with playing music through my android phone. I have a 2022 sport S with the standard system.

first issue: the steering wheel controls for forward/back don't work like 70% of the time when I first connect my phone. I have to turn the audio system off then on to fix it.

second issue: when I get a text, the system quiets the music to play the text message sound, and then brings the volume back up again, but quieter than it was before. Once again I have to turn the entire system off then on again to get back to original volume.

Sorry to hear about these instances, ultraviper! We'd be happy to check for any internal information that's available in regard to your concerns. Feel free to send us a PM with your VIN to get started from there.

Steph
Jeep Cares

 

[DavidBT]

Mine did some weird stuff yesterday. Pretty much wouldn't load up and actually went blank for a few seconds. I have the 7 inch screen and I don't remember any problems with my Ram 3500 with the 8" screen.

 

[Lunentucker]

Pixel6 - Only issue I have is that I get a message that it's unable to connect with the device sometimes. Just leave it a minute and it connects and launches Waze, etc.
I use Spotify for streaming and Auri Music for local files.
No real issues beyond that minor annoyance.
Always use the USB and I do not pair my phone to the U-Connect system.

 

[PeterGriffin]

@JeepCares CarPlay inexplicably stopped working in both my Gladiator and '22 Challenger Hellcat, tried multiple phones and USB cords, projection manager enabled, CarPlay enabled, phones updated, reset, etc. SUPER frustrating/aggravating, never had an issue with it before...

 

[Mr._Bill]

JeepCares is not a Technical Support resource. The only answer they will post here is for you to send them a private message to request assistance. They are essentially a liason between you, Jeep, and the dealer. They do what they can to speed up the process of getting a resolution to the problem.

 

[JeepCares]

Mine did some weird stuff yesterday. Pretty much wouldn't load up and actually went blank for a few seconds. I have the 7 inch screen and I don't remember any problems with my Ram 3500 with the 8" screen.

If this is still happening, we're happy to check our internal resources for you, DavidBT. Feel free to shoot us a DM with your VIN and we can search from there.

Steph
Jeep Cares

 

[JeepCares]

@JeepCares CarPlay inexplicably stopped working in both my Gladiator and '22 Challenger Hellcat, tried multiple phones and USB cords, projection manager enabled, CarPlay enabled, phones updated, reset, etc. SUPER frustrating/aggravating, never had an issue with it before...

Sorry this is happening with your vehicles, PeterGriffin. Our team is happy to have a further look into this for you as well if you'd like to PM us your VIN.

Steph
Jeep Cares

 

[PeterGriffin]

Thanks for responding so quickly @JeepCares I appreciate any help you can provide...

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