etrailer.com great customer service

[Blue Mule]

Just wanted to give a shout out to etrailer.com for great customer service. I ordered some parts for my Gladiator and received an email inquiring if I had received my order. I wasn’t worried because it was less than a week since I ordered. The next day I received my parts plus an email from etrailer.com acknowledging the delivery. They wanted to make sure everything was fine with the order and I was satisfied. It’s nice to know that there are still companies that care about their customers. I would definitely order again from them. Unlike RealTruck.com, never again.

Great job etrailer.com!

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[HorsesRear]

I agree. Great business.

 

[SamJ3]

Same here.... Great customer service, always helpful. (I've made at least four major purchases through them.)

 

[Rocksride]

On my way from Fl to Alaska I stopped at Etrailer to get full flat tow with brakes installed on my Gladiator. They did a professional install. No labor charge since they filmed the entire installs for their site. Currently up in Seward Alaska enjoying our MH and Toad before heading back to Fl. I have bought from Etrailer for many years and a great company. They have a 100 stall garage and currently doubling their size. If they carry it I buy from them.

 

[JonMN]

I have also had great experiences with etrailer. Very nice videos on almost all of the products, and really quick replies to questions.

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