Forum Exclusive Groupbuy from ORACLE Lighting: Heated Oculus

[HjStrater]

They clearly have gotten that question before

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[DocMike]

I’m impressed. Fast response from them based on email.

They clearly have gotten that question before

 

[HjStrater]

I’m impressed. Fast response from them based on email.

I am too, I would have expected a “ your ticket had been successfully submitted and will be answered in the order it was received in the next 3-15 business days, please note due to exceptionally high volume responses may be delayed or ignored entirely as we see fit” like I seem to get from many other companies these days.

A real response is something to give credit for!

 

[DocMike]

Oh man. You’ve been through that too much. I’m glad @ORACLElights stepped up. Hope they do for the guy with the burn on the heating element.

I am too, I would have expected a “ your ticket had been successfully submitted and will be answered in the order it was received in the next 3-15 business days, please note due to exceptionally high volume responses may be delayed or ignored entirely as we see fit” like I seem to get from many other companies these days.

A real response is something to give credit for!

 

[EmmittFitzhume]

Oh man. You’ve been through that too much. I’m glad @ORACLElights stepped up. Hope they do for the guy with the burn on the heating element.

That would be me. They have been very responsive to me as well. I am sending them back so they can take a look at the issue (as soon as I can find a big enough box). Back to the halogens for awhile unfortunately.

 

[DocMike]

Expensive lights. Glad they stand by their product.

That would be me. They have been very responsive to me as well. I am sending them back so they can take a look at the issue (as soon as I can find a big enough box). Back to the halogens for awhile unfortunately.

 

[DocMike]

boom. Install was super easy.

 

[ORACLElights]

Thanks, guys! Please feel free to PM here or call/email our team if you have any questions or concerns. We hope to have any questions answered and issues resolved asap so everyone can enjoy their new lighting!

-Rachel

 

[WK2JT]

@ORACLElights does the halo lead need to be installed for the heating element to work? I noticed no indicator light this evening and the temp displayed on the dash was 30 degrees F.

 

[HjStrater]

Long day yesterday getting the headlights, fogs, bumper, and winch all installed. Went for a cruise in the snow this morning out to some state forest land to pre-tension the winch line and headlight heaters kicked on and did what they were supposed to do.

 

[WK2JT]

@ORACLElights does the halo lead need to be installed for the heating element to work? I noticed no indicator light this evening and the temp displayed on the dash was 30 degrees F.

Oaky, think I answered my own question. I hooked up the halo lead and voila, indicators and heating elements kicked on.

 

[Montana_Wildcat]

Finally got them in. Thanks for a great-looking product. Oh, and they really warm up fast!

 

[MoDean]

Unfortunately I am also experiencing the issue with the heating element as already seen. View attachment 209360

 

[Montana_Wildcat]

Yep. Mine are starting to brown at the top points on both lights. I've sent an email to Oracle, so we'll see what happens and I'll keep updating! @ORACLElights

 

[WK2JT]

Ditto… noticed both of mine are doing it too. I also noticed the one in the bottom pic doesn’t seem to be heating anymore either. @ORACLElights

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