I can control someone else's Jeep in my app.

[wachuko]

I can't do it in the App nor can I delete it in the website... I will have to call.

On the phone with them...

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[wachuko]

I called the Customer Service number and got transferred to the SiriusXM Guardian team... they were able to remove my name from the vehicle.

So now, it no longer shows on my list!

 

[RacerAV]

I set up my Jeep app to send monthly health reports. I noticed the report I received last night was not for my Jeep. I opened the app and discovered two Jeep Gladiators in my profile and I had full access to the other Jeep, including location and the ability to lock/unlock doors. I called the dealer and reported this issue this morning. In this case, the other Jeep was the one I initially considered buying but changed my mind after I noticed it lacked the tow package - It wasn’t just a random mix up. However, it is enlightening how easily personal information can be mistakenly leaked.

The other Jeep has since been purchased. In the wrong hands, this could have led to a dangerous outcome to the other Jeep owner. It also leads me to question whether or not someone else may have access to my Jeep

Too much technology man... My 23 Mojave might be my last Jeep... they're just getting too techy... the future problems scare me. I can't fix circuit boards and programming on my driveway, you know? Not a fan. I really miss my 17 JKUR Recon.

 

[Redleg37]

Yet another reason why the Sport is the superior trim. No power locks for other people to nefariously control.

 

[Hoss]

It certainly makes it a lot easier to stalk a potential target.

I had not previously thought about that…

I can’t remember what all was required to sign up for the jeep app and connect my gladiator, but someone could potentially just take the VIN (visible from outside of the vehicle) and then sign up for the app to track it…

 

[ShadowsPapa]

but someone could potentially just take the VIN (visible from outside of the vehicle) and then sign up for the app to track it…

Not that simple. I can't even get control of my wife's Jeep! Once she was all set up, I wasn't able to access any part of it. Jeep says "sorry, but we have her name on record"

 

[Sparty]

I can still access my traded off 2022 Rubicon on the app and get notice when the other new owner takes it in for service. Could delete the profile I guess but it is interesting to see it still out there.

Same here. We sold our old Gladiator through Carvana (I'll sell a car through them, but never buy one).

For over a year, I could still access the old vehicle through the app. The scary thing is that I could pinpoint the vehicle through the map feature of the app.

In my previous industry, this was an absolute concern when having a connected product. I couldn't believe that there wasn't a fail-safe when selling a vehicle to a new owner.

 

[ShadowsPapa]

Same here. We sold our old Gladiator through Carvana (I'll sell a car through them, but never buy one).

For over a year, I could still access the old vehicle through the app. The scary thing is that I could pinpoint the vehicle through the map feature of the app.

In my previous industry, this was an absolute concern when having a connected product. I couldn't believe that there wasn't a fail-safe when selling a vehicle to a new owner.

There's a such thing as a responsible owner/seller as well. Up to now, it's always been up to the seller to CALL and cancel the services.
However, I got messages from Sirius that my dealer had contacted them and cancelled my services through them and I had a credit balance which I could transfer to the new truck to take effect after the trial period expired.
So maybe it's changing. I didn't have a chance to contact Sirius before they contacted me about it.

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