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I can control someone else's Jeep in my app.

Mad Jasper

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I set up my Jeep app to send monthly health reports. I noticed the report I received last night was not for my Jeep. I opened the app and discovered two Jeep Gladiators in my profile and I had full access to the other Jeep, including location and the ability to lock/unlock doors. I called the dealer and reported this issue this morning. In this case, the other Jeep was the one I initially considered buying but changed my mind after I noticed it lacked the tow package - It wasn’t just a random mix up. However, it is enlightening how easily personal information can be mistakenly leaked.

The other Jeep has since been purchased. In the wrong hands, this could have led to a dangerous outcome to the other Jeep owner. It also leads me to question whether or not someone else may have access to my Jeep

Jeep Gladiator I can control someone else's Jeep in my app. Jeep App Issu
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Mad Jasper

Mad Jasper

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Hootbro

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I can still access my traded off 2022 Rubicon on the app and get notice when the other new owner takes it in for service. Could delete the profile I guess but it is interesting to see it still out there.
 

Mr._Bill

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Makes me wonder if this is a way some people are able to steal them?
No. All the Remote Functions allow you to do is Start it, Honk the horn, lock and unlock the doors, and check the location. No personal identifiers are shared during those actions. The Remote Start only works two times, and then has to be started with the FOB in the truck.

This is not something that happens accidentally. The VIN has to be paired with your Mopar account which is tied to the email address you provide. The truck I traded in showed in my account with the new one until I called and had the remaining paid service transferred to the new VIN.
 

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Hunter#1

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This ^^^ Mine is disconected also.
 

GeneralMaximus

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Coincidentally, I once also had access to somebody else’s Jeep. It appeared just as mysteriously as it suddenly disappeared a few days later.
 

MT1

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I'm enjoying the fact that my Jeep JT is no longer 'connected'...

Jim
Disconnecting the secondary cell antenna just moved up in priority.
 

ShadowsPapa

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No. All the Remote Functions allow you to do is Start it, Honk the horn, lock and unlock the doors, and check the location. No personal identifiers are shared during those actions. The Remote Start only works two times, and then has to be started with the FOB in the truck.

This is not something that happens accidentally. The VIN has to be paired with your Mopar account which is tied to the email address you provide. The truck I traded in showed in my account with the new one until I called and had the remaining paid service transferred to the new VIN.
Yeah, you must actually CALL them at Sirius to have it cancelled. Dealers don't - or at least never used to, be able to cancel or change such things.
Somehow it must have been plugged in at the dealer level that the first was a done deal.
 

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bill61

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No. All the Remote Functions allow you to do is Start it, Honk the horn, lock and unlock the doors, and check the location. No personal identifiers are shared during those actions. The Remote Start only works two times, and then has to be started with the FOB in the truck.

This is not something that happens accidentally. The VIN has to be paired with your Mopar account which is tied to the email address you provide. The truck I traded in showed in my account with the new one until I called and had the remaining paid service transferred to the new VIN.
So, honk the horn when you get up in the middle of the night to pee.
 

kjamieson

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I can still access my traded off 2022 Rubicon on the app and get notice when the other new owner takes it in for service. Could delete the profile I guess but it is interesting to see it still out there.
I haven’t been able to delete the profile of my old Ram. Any idea how to do this?!?!
 

Hootbro

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I haven’t been able to delete the profile of my old Ram. Any idea how to do this?!?!
Go to "My Garage" and it should show all the profiles and there should be a link in the lower right corner of the vehicle profile square that says "Remove Vehicle".

Jeep Gladiator I can control someone else's Jeep in my app. Garag
 

wachuko

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This reminds me that I need to call as well. I can still see my previous Gladiator and I am still receiving the health reports for it.
 

kjamieson

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Thank you for the help. I needed to go to mopar.com vs the ap.
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