Without question, sales can solve certain... personality issues. Dealers cycle through them fast enough as is.
Far as Len Stoler, I'm very familiar. There was one sales guy there that was an enthusiast and he and I knew a bunch of the same folks from our respective VW eras. I had an appointment nearby back in the spring and stopped in to talk numbers with him on an Anvil JTMX they had online. It was sold by the time I got there and he was no longer working there. Wish I knew where he landed.
Your description of the rest of the staff is accurate.
