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Boston Bill

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Did you email or speak with them? I would be really surprised if they made you buy a new remote. Maybe you should ask for reimbursement for a new blade?
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TRI-JAB

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Did you email or speak with them? I would be really surprised if they made you buy a new remote. Maybe you should ask for reimbursement for a new blade?
I contacted them via there IG account…. Here is a screen shot of the discussion:

Jeep Gladiator New AJT Design Fob 8AF47E38-5025-4C9F-8FF4-8672A3F31773

I was not looking for any “reimbursement” just to buy a new rear cover.
 

Boston Bill

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Talk about really poor customer service! They are a small outfit, there is no way they should not be able to send you a replacement cover!
 

Advntrbound

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What is the point of this? It looks to be the same size as the OEM one.
 

Boston Bill

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Lengthwise it is slightly shorter. Definitely thinner. Lighter? Not that what really matters. The one I had the key blade twisted out of the blade holder on like the third try. They took it back with no fuss no mus.
 
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TRI-JAB

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Talk about really poor customer service! They are a small outfit, there is no way they should not be able to send you a replacement cover!
Agreed. Not trying to kick a small company, but if I had an issue with a client, I’d do my darnest to fix the issue. I felt by offering to buy the part, I acknowledged I could have been at fault. Design needs a more positive “locking” feature.
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