Radio Issues

[StrainedSky]

Have had issues with my 8.4 Radio since buying my Jeep last year. Radio had a solid white line that comes and goes, radio wouldnt turn off without pulling fuse, and blank backup camera. Dealership agreed to replace but says the radio has been on back order for a year now. Anyone else having issues with getting a radio replaced ? @JeepCares is this normal ?

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[Hootbro]

A year backorder sounds a little out there even with the current "supply chain" mess.

 

[Mr._Bill]

Have had issues with my 8.4 Radio since buying my Jeep last year. Radio had a solid white line that comes and goes, radio wouldnt turn off without pulling fuse, and blank backup camera. Dealership agreed to replace but says the radio has been on back order for a year now. Anyone else having issues with getting a radio replaced ? @JeepCares is this normal ?

Send them a private message and ask for their assistance. I would have done that once the dealer told me it was on back order.

 

[BUZZHEAD]

yes but on 2020 rubi . exact same issue - replaced under warranty 7 months ago

 

[johnparjr]

I guarantee they can find another dealer who has one in stock. Telling you a year is absurd I would be reaching out to @JeepCares for help

 

[jay21mojave]

 

[JeepCares]

Have had issues with my 8.4 Radio since buying my Jeep last year. Radio had a solid white line that comes and goes, radio wouldnt turn off without pulling fuse, and blank backup camera. Dealership agreed to replace but says the radio has been on back order for a year now. Anyone else having issues with getting a radio replaced ? @JeepCares is this normal ?

Hi Rodger,

Sounds like something we can assist with! Feel free to reach back to us via private message and we can take a look from there.

Steph
Jeep Cares

 

[StrainedSky]

Just wanted to update. Radio was finally replaced last week. It took me going to the dealer a pestering them twice a week. Will say Im glad it is over I hope and Jeepcares wasn't helpful at all. All they really did was parrot whatever the dealership was saying.

 

[Lost1wing]

Did you get a used one like I did? Just curious.

 

[StrainedSky]

Did you get a used one like I did? Just curious.

Was new

 

[BUZZHEAD]

Just wanted to update. Radio was finally replaced last week. It took me going to the dealer a pestering them twice a week. Will say Im glad it is over I hope and Jeepcares wasn't helpful at all. All they really did was parrot whatever the dealership was saying.

Good deal

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