Tom C
Well-Known Member
- Thread starter
- #1
Order accepted for my JT Diesel on 3/31/2023, and has been in limbo ever since. I've checked all the various trackers just moments ago, and no status change. It has been at D status for 82 days. What exactly does this mean?
I received this from Jeep Customer Care this morning:
From: US Customer Care <[email protected]>
Date: July 17, 2023 at 9:06:57 AM CDT
To:
Subject: Re: Jeep Information Center
Hello Tom,
Thank you so much for your patience while we worked to resolve the concerns. We have received the following confirmation.
Your vehicle is sequenced for the production.
I will continue to monitor your order for additional delivery updates and I anticipate having further updates to share with you as they become available. I wanted to let you know that your order has our attention & priority and we should begin receiving updates pertaining to your order soon.
Aside from the detail if you have any concerns regarding your vehicle please don't hesitate to share those concerns in your email response. We will be happy to look into next steps on your behalf.
Thank you for your loyalty and we’re proud to have you as a member of the Jeep Family!
Sincerely,
Rohini
Jeep Information Center
This order status email is for informational purposes only. Please note this email inbox is unmonitored. Any email responses sent to this address will be held and reviewed within the time frame provided within the email communication only. If your inquiry requires immediate attention, please reach out to your ordering dealership for additional review.
I received this from Jeep Customer Care this morning:
From: US Customer Care <[email protected]>
Date: July 17, 2023 at 9:06:57 AM CDT
To:
Subject: Re: Jeep Information Center
Hello Tom,
Thank you so much for your patience while we worked to resolve the concerns. We have received the following confirmation.
Your vehicle is sequenced for the production.
I will continue to monitor your order for additional delivery updates and I anticipate having further updates to share with you as they become available. I wanted to let you know that your order has our attention & priority and we should begin receiving updates pertaining to your order soon.
Aside from the detail if you have any concerns regarding your vehicle please don't hesitate to share those concerns in your email response. We will be happy to look into next steps on your behalf.
Thank you for your loyalty and we’re proud to have you as a member of the Jeep Family!
Sincerely,
Rohini
Jeep Information Center
This order status email is for informational purposes only. Please note this email inbox is unmonitored. Any email responses sent to this address will be held and reviewed within the time frame provided within the email communication only. If your inquiry requires immediate attention, please reach out to your ordering dealership for additional review.
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Yeah, I truely believe they have all of the diesel parts.