Gladiator Window Sticker and Build Sheet Order Tracking

[Bruski51]

I placed my order 5/1 for a Rubicon 6spd m/t; stuck in D-status for weeks. My first Jeep buying experience is not going well at all, might have to jump ship if I hear that I'm still in D-status at the end of the week.

Don't give up! I hear ya. I ordered 4/26 revised from Granite LE to Black loaded spec on 5/2. June 2nd estimate has come and gone.
Just a bit of information. My Jeep JKUHR order 3 years ago took 4 weeks on an established assembly line.

 

[Bruski51]

You had me until number 4. That should be dealer contact, "Hey, John salesmen, I saw my steel bumper is holding things up. Let's modify that on the order."
@JeepCares so like the VOTS that was taken down in 2015ish. Just add the disclosure this is for information purposes only. Don't assume delivery at the assembly plant. LOL Yes I know it happened.

@JeepCares please pass this along to leadership at FCA. You guys can really improve customer satisfaction with the order process and avoid a ton of phone calls and chat messages by doing these things...

1) Explain to us how orders are actually sequenced for build.

• It makes no sense how some orders, with same options as other orders, are magically advanced to the front of the build queue while others sit in "D" status purgatory.
• Implement a process to proactively reach out to customers who are waiting any given stage more than 2 weeks

2) Set up a website where those of us with a VON or VIN can go and log-in on our own and get:

• Order Recap (option by option)
• Up to Date Status - basically check off each stage of the process that's been completed
• Provide current stage status (# of days in current stage)
• Include all the REASON CODES, SCHEDULED / UNSCHEDULED, BUILD / BUILT, TRAFFIC codes (highlighted 5 posts above)
• Estimate Shipping Date

3) Provide general updates (a centralized website is fine) weekly to those of us waiting in the build queue:

• Supplier delays on certain optional items (and time expected to wait)
• Factory updates (i.e., added 3rd shift schedule on X/Y/Z date to produce an extra -,--- number of vehicles)
• 3rd party delays (i.e., bed liner team is backed up by 2 weeks...adding new staff to team next week)

4) Allow us to edit existing orders

• Allow us to remove optional items that are delaying an order from being completed.
• Completely understand why you shouldn't be able to ADD items to an existing order...but don't understand why I can't subtract options if my order is sitting and waiting. That particular option may not be worth 6 weeks of waiting to me...give me a choice in the matter.

It's almost worse to offer a fully custom order process that you can't reliably manage and execute...verses doing what other manufacturers do...simply offer a set # of trim levels and option combinations and just crank those out for consumption.

 

[MaximusDecimusMeridius]

Does anyone have the link to directly check for a window sticker?

 

[DGPerron]

Taking delivery of my Bright White Overland today. Ordered May 4th, sucked waiting but turnaround not so bad.

 

[Jeepznthingz]

@JeepCares please pass this along to leadership at FCA. You guys can really improve customer satisfaction with the order process and avoid a ton of phone calls and chat messages by doing these things...

1) Explain to us how orders are actually sequenced for build.

• It makes no sense how some orders, with same options as other orders, are magically advanced to the front of the build queue while others sit in "D" status purgatory.
• Implement a process to proactively reach out to customers who are waiting any given stage more than 2 weeks

2) Set up a website where those of us with a VON or VIN can go and log-in on our own and get:

• Order Recap (option by option)
• Up to Date Status - basically check off each stage of the process that's been completed
• Provide current stage status (# of days in current stage)
• Include all the REASON CODES, SCHEDULED / UNSCHEDULED, BUILD / BUILT, TRAFFIC codes (highlighted 5 posts above)
• Estimate Shipping Date

3) Provide general updates (a centralized website is fine) weekly to those of us waiting in the build queue:

• Supplier delays on certain optional items (and time expected to wait)
• Factory updates (i.e., added 3rd shift schedule on X/Y/Z date to produce an extra -,--- number of vehicles)
• 3rd party delays (i.e., bed liner team is backed up by 2 weeks...adding new staff to team next week)

4) Allow us to edit existing orders

• Allow us to remove optional items that are delaying an order from being completed.
• Completely understand why you shouldn't be able to ADD items to an existing order...but don't understand why I can't subtract options if my order is sitting and waiting. That particular option may not be worth 6 weeks of waiting to me...give me a choice in the matter.

It's almost worse to offer a fully custom order process that you can't reliably manage and execute...verses doing what other manufacturers do...simply offer a set # of trim levels and option combinations and just crank those out for consumption.

You’re asking for way too much.

 

[Godfadr]

Does anyone know when you can order the ORANGE version? Right now it appears you can only order Black, White, Silver, and Grey.

 

[Malarkey21]

Does anyone know when you can order the ORANGE version? Right now it appears you can only order Black, White, Silver, and Grey.

https://www.jeepgladiatorforum.com/...availability-dates-start-of-production.16034/

 

[Bruski51]

Does anyone have the link to directly check for a window sticker?

This one you just enter your VIN and it works if its available.
https://fcacommunity.force.com/RAM/s/equipment-listing

 

[lukem80]

I placed my order 5/1 for a Rubicon 6spd m/t; stuck in D-status for weeks. My first Jeep buying experience is not going well at all, might have to jump ship if I hear that I'm still in D-status at the end of the week.

I honestly think they are waiting until they have enough manual transmission 'orders' to build them all together (just a guess). I am not in any hurry. the more time it takes the less money I'll owe on my trade in... I've had 32 cars/jeeps/trucks since 2005, but this is the first time I've bought anything new, ordered something new, and dealt with a dealership. so far its been half-assed at best but I'm not expecting much. Being born and raised in Alabama you tend to not expect much LMAO!

 

[Bobh62000]

Forgive me if the question as been asked but I did not find it. When does the build sheet get posted? before or after it is built?

 

[abugarcias]

Forgive me if the question as been asked but I did not find it. When does the build sheet get posted? before or after it is built?

I'm wondering the same thing...

 

[Blackwargreymon]

So just got my build sheet today. How long have people noticed it takes to get a sticker sheet now.

 

[robbyr1000]

anybody else have this special scheduling condition on their equipment listing? Once you get a build sheet from cryptostickers email. go to their site and click on the build sheet link and it takes you to a jeep site with an equipment listing....

 

[Chance_P]

Ordered 5/15, just hit "I" status this afternoon!

Red Rubi
Auto
Premium soft top
8.4"
Cold weather

KZ this morning!

 

[BJV95050]

I’m curious. What vehicle will you go for?

Not sure.

Back to doing my homework and research for a M/T.