Service writer says "we don't recommend or do 5 tire rotations"

[saintpauljeff]

Five-tire rotation is recommended and pictured in the H3 manual. I had a GM dealer give me the same crap, and I showed him in the manual a few months ago.

He told me that 5-tire rotation is never done and doesn't make sense. I told him that I had been doing it since before he was born. He said that it is never done now. I told him that that was a mistake, and showed him it in the manual. They did the 5-tire rotation.

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[ShadowsPapa]

Five-tire rotation is recommended and pictured in the H3 manual. I had a GM dealer give me the same crap, and I showed him in the manual a few months ago.

He told me that 5-tire rotation is never done and doesn't make sense. I told him that I had been doing it since before he was born. He said that it is never done now. I told him that that was a mistake, and showed him it in the manual. They did the 5-tire rotation.

That's what gets me - go to Cooper tire site, the other sites I mentioned, and I bet even Bridgestone and others although I have not looked, and then in the bloody JT manual itself - it tells of it. So if it's not done and not recommended, why do the TIRE MAKERS suggest it and why does FCA mention it in the book they send with the truck?

It only doesn't make sense to:
* those who don't want to do it, as in the case of the dealer,
or
* those who don't want it done on their own vehicle, as in the case of owners who decide not to by their own choice.

But it's in the book and recommended by tire makers, Quadratec and others. So I'll either let the dealer do their 4 tire rotation and work in the spare when I get it home, or show them the owner manual page as I posted and let them explain it.

My SX4 I can't - it's a compact donut type spare. My AMX had a matching full-size spare, did it with that car. Uh, I need to put a spare in my 73 - oops, doesn't matter, I don't have a jack in it yet either.

 

[MarineHawk]

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That's what gets me - go to Cooper tire site, the other sites I mentioned, and I bet even Bridgestone and others although I have not looked, and then in the bloody JT manual itself - it tells of it. So if it's not done and not recommended, why do the TIRE MAKERS suggest it and why does FCA mention it in the book they send with the truck?

It only doesn't make sense to:
* those who don't want to do it, as in the case of the dealer,
or
* those who don't want it done on their own vehicle, as in the case of owners who decide not to by their own choice.

But it's in the book and recommended by tire makers, Quadratec and others. So I'll either let the dealer do their 4 tire rotation and work in the spare when I get it home, or show them the owner manual page as I posted and let them explain it.

My SX4 I can't - it's a compact donut type spare. My AMX had a matching full-size spare, did it with that car. Uh, I need to put a spare in my 73 - oops, doesn't matter, I don't have a jack in it yet either.

If a dealer won't do what I want, I will walk. I think they will reappraise things in that situation. If not, bye, bye. Jiffy Lube has done numerous 5-tire rotations for me. They actually have been great in the last couple of decades in identifying real issues for me.

 

[spazzyfry123]

I picked up a matching Rubicon wheel (and tire since I ran a nail through the sidewall of my other one) to do just this. Hadn’t even considered that the dealer wouldn’t do the five tire rotation under Jeep Wave. Guess I’ll find out soon enough.

At what mileage are you rotating?

 

[Pat2Alaska]

I picked up a matching Rubicon wheel (and tire since I ran a nail through the sidewall of my other one) to do just this. Hadn’t even considered that the dealer wouldn’t do the five tire rotation under Jeep Wave. Guess I’ll find out soon enough.

At what mileage are you rotating?

When oil is changed. Approx 8,000 miles depending on driving conditions.

 

[ShadowsPapa]

When oil is changed. Approx 8,000 miles depending on driving conditions.

I was doing 7,000 on my Chevy - but when I missed one of the rotations by a thousand miles, I lost my "free tires for life" guarantee on the truck so I figured anything 7-8K was fine. The tires wore totally evenly with that rotation schedule. Not a lick of difference in the way or the amount.
Since I often don't drive enough to get 10,000 miles in a year, and I want the free rotations, I'll likely stick with what I had been doing on the Chevy. It worked, why not.

 

[Blade1668]

on rotation of all 5 tires, it really seems a waste of money to have a good/new tire go to pot with out being used. Or to have a set of 4 installed then get damaged to unrepairable and not having a matching spare. Been there before in fact a more than few times. Some times a tread pattern of tires changes or discontinued that size and then rip out sidewall. At one time I had over 3 sets of 3 tires after having damaged to point of unrepairable for road use. Cut sidewalls in few cases tire company discontinued tread pattern or that size. One set had less than 10k of miles on them damaged 2 tires from trash in road. Driving my MJ one time and "found" a bunch of roofing nails spilled in road after contracted roofing job (military housing). Tire shop(s) would not fix tire due to having over 12 nails in one tire. Right now my XJ has a set of 4 Pro Comp tires that was discontinued after I got them. So now when not if I damage one they will be in same situation. The spare matches tread pattern but way past driving on road or any speed other than slow trail use.

 

[spazzyfry123]

Trying to stay safe. Got a matching Rubicon wheel for five tire rotations with the matching wheel. I've also got the steel wheel with another matching tire but with a nail in it to use for ultra emergencies (still holds air). Will bring that one on trips or on the trails for myself or a fellow traveler.

 

[jebiruph]

And I'm like - what did you say? We used to do that all the time with full sized spares.
He said "and the recommendation to stop doing that came out several years ago, it's not recommended"
So wanting to make sure I'm not Rip VanWinkle or something, and slept through some big notice that 5 tire rotations are bad (and that's exactly what he implied) I checked - ok, what did I miss.
Nope, Cooper, tirebuyer, tirerack, and others, still show it and still say "it's good for 4 wheel drive and all wheel drive when there's wear on the other tires and you need to use the spare"
So what the heck - where's this guy getting "we don't do that" and "it's not recommended and hasn't been for years" bit??
When he said that I thought - good grief, why, what's the harm? It's GOOD, IMO - you use 5 tires over their age, not 4, you keep wear of the spare the same as the others for LIMITED SLIP differentials and others, and - what could it possibly hurt?

Other than the extra labor and them not wanting to do it for the flat rate tire rotation charge - what possible logic could there by for not doing it?

I have a matching Overland rim and plan on doing it when I get them swapped (he said it would cost $40 for them to swap rims on my JT, put the spare on the new wheel.)
Oh, he also said "but is it the SAME SIZE rim" - I felt like DUH - I told him twice it was a matching rim from a JT OVerland,
And again he said - but is it the same size? I wanted to say "YES, DAMN IT - it's off another JT OVERLAND - what the hell size WOULD it be?" but didn't.

Man, I give up on these stupid dealers.

I've had 2 Des Moines area dealers do 5 tire rotations on my JL.

 

[ShadowsPapa]

I've had 2 Des Moines area dealers do 5 tire rotations on my JL.

Bet it wasn't in Ankeny - if so, Trent wasn't the service writer guy.

 

[jebiruph]

Bet it wasn't in Ankeny - if so, Trent wasn't the service writer guy.

Urbandale and Waukee.

 

[ShadowsPapa]

Urbandale and Waukee.

Stew Hansen? Did they do it? They are Urbandale.

That's where I bought - if they'll do it, I'll drive back over there.

 

[jebiruph]

Stew Hansen? Did they do it? They are Urbandale.

That's where I bought - if they'll do it, I'll drive back over there.

Yes, Stew's (3 times) and Deery (1 time). But neither one was able to do a 3.6L oil change without over filling.

 

[ShadowsPapa]

Yes, Stew's (3 times) and Deery (1 time). But neither one was able to do a 3.6L oil change without over filling.

Good grief - doesn't anyone read or attend the training?

I've had nothing but great luck with Deery Brothers Chevrolet in Pleasant Hill. They even bought my Silverado outright for almost 3 grand more than Stew's was going to allow in trade for my JT.
I wished I had tried Deery Brothers RAM/Jeep in Ames or Waukee when I was looking to buy a JT. Deery Chevrolet in PH also did tire and wheel work on my Eagle, both Javelins and my son's Eagle when he had his and did a good job and treated us fair. They've done alignments for me as well and they were always spot-on when done.

 

[jebiruph]

Good grief - doesn't anyone read or attend the training?

I was waiting on the third oil change after explaining to the service writer that it only takes 5 quarts. The service writer walks up to me in the waiting room and tells me I was right and hands me a print out of their official procedure that confirms it only takes 5 quarts. He also tells me that he made sure the techs knew to only use 5 quarts. When I got home, I found that it was still over filled.

I wonder if maybe the ESS friendly upgraded 3.6L may intentionally drain oil slower and the additional residual oil in the engine is what is putting oil changes over capacity.

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