8.4" Uconnect freezing and backup cam not coming up.

[ALVagabond]

My head unit arrived yesterday and I'm going to schedule the installation for next week.

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[ALVagabond]

After a weather delay, I got my head unit installed this morning. It took maybe half and hour to swap it out.

 

[mentorISH]

This has happened to me a few times, but I haven't taken it in yet. I'm due my 15k service, so maybe this week.

I just picked up my truck which is having the same issues. The dealership can't figure it out, they couldn't locate any error codes. I created another post about it.

 

[mentorISH]

Today my screen was not responding to anything, it was playing music but I could not change the channel or turn up or down the volume or even shut if off. It decided to shut itself down after about five minutes and then turn back on again. It did this two more times in a row on a ten minute drive.
Has anyone ever had their issues with this resolved by the dealership?

I just picked up my truck today for having the same issue... They couldn't figure out what was causing it and there were no error codes showing the issue. Very frustrating... This is my 2nd time taking it in.

 

[ALVagabond]

I described the problem to the service manager via text and he just ordered a new unit. They didn't check for error codes or anything. He said he's seen a couple others do [what mine was doing] and they'd just replace it.

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