Anyone else have issues with Jeep Service Department?

[Tuckers56]

First, The Rubicon is no higher than the Overland. Only the fenders make it appear so. Second, while the shocks look the same they are different in the mopar 2" lift. Third, I thought I trusted Discount Tire but they screwed the balance up royally on JL 33's I bought from a buddy to put on my Overland. Had Jeep service redo and it came out right. I had the mopar lift put on and then after my buddy saw it, he had them put it on his Rubicon. Much higher! Probably 2.5 inches ...

DOes your new rims have an offset? Do you need spacers?

Oh, and the dealer lowered the price when I showed them I could get it cheaper elsewhere! Plus another 10% from Jeep Wave!

I got finally got the Gladiator back but maybe taking it to another tire company to balance because I feel a wobble in the rear driver side tire.

Your comment about the Jeep Wave discount reminded me that the Dealer service department said they had never seen those discounts and was not aware if they would honor them. Specifically, I was trying to get them to do the tire price match.

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[HorneyBadger]

I got finally got the Gladiator back but maybe taking it to another tire company to balance because I feel a wobble in the rear driver side tire.

Your comment about the Jeep Wave discount reminded me that the Dealer service department said they had never seen those discounts and was not aware if they would honor them. Specifically, I was trying to get them to do the tire price match.

If the tires and rims are after market and not part of the standard Mopar lineup (factory tire) then the dealership has no obligation to price match. The 2" Mopar lift is a different story. And if they dont honor any factory discount incentive it's time to report them to Corporate. I think I showed my dealer the Quadratec website for the lift and then had them take off another 10%.