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Dead Gladiator; Need Advice

22EcoDs

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22jtsD , 06XK, 21KL - Retired(97ZJ,15JKU, 00WJ,)

Like-a-virgin

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Hi, folks. I’m at my wit’s end and could really use some advice. Here’s my story:

On Sunday, January 29th (my birthday, no less), I took a trip to the hardware store in my 2021 Jeep Gladiator Rubicon EcoDiesel. The hardware store is about 15 minutes from my house. The trip was mostly uneventful until I got about 3 miles from my house on the return trip. I took off from a light, but the Jeep went into limp mode with a max speed of 20 mph. A warning on the dash showed a problem with the electronic throttle control. I made it home with only a few people laying on the horn.

I called my local Jeep dealership first thing on Monday, and they scheduled a tow truck. The tow truck arrived after about 45 minutes. At that point, the Jeep wouldn’t even start. So, we put it into neutral and winched it onto the bed of the tow truck. The dealership is about 15 minutes from my house, and I called them after 30 minutes to ensure it arrived safely. They confirmed they had my Jeep and were going to start looking into it.

Yesterday was the start of the 8th week of not having my Gladiator. The dealership has contacted me once (to return my call). They do not communicate with me unless I visit them in person (I was shocked when they returned my call; I've given up trying to get ahold of them on the phone). They’ve never offered me a loaner/rental. I had a rental for 3 days during the third week of them having my Jeep but only because I begged, essentially.

They do not know what it wrong with the Jeep. They’ve replaced the cam shaft sensor and the powertrain control module. Both of those things were replaced within the first month of them having it. Neither fixed it; it’s still in limp mode.

To add insult to injury, my Jeep has Rock Slide Engineering Step Sliders. They were in perfect working order when it was towed to the dealership. Now the driver’s side step is broken, in the open position and will not go up. I only found this out because I stopped by the dealership and they showed it to me. They did not call to report that it was broken (or how).

This Jeep is in pristine condition. It has ~21K miles on it (after almost 2 years). It has a 3.5" lift with 38" tires. There have been no modifications to anything related to the powertrain (no tune, nothing).

I contacted a lemon lawyer, but my dealership is unable to give me the documentation (a work order) I need in order to move forward with the lawyer. Namely, the lawyer states that FCA/Stellantis needs proof of the date the dealership took possession of the vehicle, the fixes they’ve attempted, the dates they attempted those fixes, and the current status of the vehicle. The only documentation they can provide is one with the fixes they’ve attempted with a “promise date” (February 28th). The documentation doesn’t show when they took possession, what dates they attempted the fixes, or the fact that the vehicle is still essentially dead.

At this point, I don’t know what else to do. They’re not working on the Jeep; it’s just sitting in the back lot at the dealership.

I could really use some advice. ??
File a lawsuit under UCC Code 2-314, Warranty of Merchantability in addition to your regular warranty. It basically says warranty or not, if something don’t work like it should the merchant is responsible.
 

Hootbro

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File a lawsuit under UCC Code 2-314, Warranty of Merchantability in addition to your regular warranty. It basically says warranty or not, if something don’t work like it should the merchant is responsible.
Why would he do that? Two post above you, he stated they fixed it.
 

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Like-a-virgin

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Why would he do that? Two post above you, he stated they fixed it.
It wasn’t there when I was reading and looked up the UCC Code and typed it in.
Are you the thread police?
 
 







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