First Granite Crystal VIN# Post Here

[homerun]

Just spoke with Barbara in the concierge, she told me the granites aren’t going to begin to be built until august

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[TheITGuy]

No regertz, but I went to my dealer this week to drive a JT again to make sure the car-seat fit. Long story short, there was a dealer order Black LE in "I" status slated to arrive in July that I was able to swap my granite for. I'm still hopeful you guys get yours soon; it's been real.

 

[Jensen66]

We need verification on the August date, that would just scream BS

 

[jncomatrix]

SOOO, I just spoke to Barbara at the Jeep Concierge line and she said "I was just informed today that the Granite Crystal Launch Editions are to begin VIN assignment today and tomorrow and production by the end of this week". I asked about all these others stuck in D and D1 status for 20-30 days and my favorite part "ya know, there's a lot of misinformation out there on forums and other sources. They are wanting to get all these LE's completed and delivered really bad and I would always encourage you to call directly to us or your dealer for information". So basically, they do know we exist and read what we say! STRENGTH IN NUMBERS!

I hope there was truth to this or we all got sold another bag o goods.....Any updates on this?

 

[HikerBob]

Well, I just called the “con”cierge to speak to Page. Said that all GCLE’s are in C Status (Thank you Page) and that VIN’s will start to go out in the next production month. Me - “Is that July?”. Page - “Yes.” Me - “The beginning of July? Like the first week?”. Page - “Not sure. Just the next production month.” Me - “I hate you”. I’m kidding. I didn’t say “hate you” but do HATE THE WAIT!

 

[tanman]

I'm starting to think people are just trolling this thread to make us all call the concierge line over and over. lol

 

[kayakmike]

Looks to be true. I think there's another guy on here who's order says 13 March (@steveale maybe?)

Edit: Maybe the build priority actually does something? At this point, I'm out of conspiracy theories.

Well, the order was placed at midnight, so I still think Jeep "pre-spec"ed a bunch of LEs to get them in the system. A true dealer order wouldn't have been placed at midnight.

 

[kayakmike]

Just spoke with Barbara in the concierge, she told me the granites aren’t going to begin to be built until august

Well, I just called the “con”cierge to speak to Page. Said that all GCLE’s are in C Status (Thank you Page) and that VIN’s will start to go out in the next production month. Me - “Is that July?”. Page - “Yes.” Me - “The beginning of July? Like the first week?”. Page - “Not sure. Just the next production month.” Me - “I hate you”. I’m kidding. I didn’t say “hate you” but do HATE THE WAIT!

Further proof Jeep doesn't have a f**king clue what's going on. Yesterday Barbara said VINs this week, now August. Other reps quoting different dates. Yet Sting Gray orders placed last week are already being built.

If another manufacturer checked all the boxes like the JT does, I would have bailed by now and taken my business elsewhere. Jeep is really, really close to losing a long time customer....

 

[tanman]

Further proof Jeep doesn't have a f**king clue what's going on. Yesterday Barbara said VINs this week, now August. Other reps quoting different dates. Yet Sting Gray orders placed last week are already being built.

If another manufacturer checked all the boxes like the JT does, I would have bailed by now and taken my business elsewhere. Jeep is really, really close to losing a long time customer....

me too.

 

[Rebel JT]

Just spoke with Barbara in the concierge, she told me the granites aren’t going to begin to be built until august

I just spoke with Scarlett, she said they were just informed this morning, the granites will not be built for at least another month...WTF?

 

[tanman]

I just spoke with Scarlett, she said they were just informed this morning, the granites will not be built for at least another month...WTF?

@JeepCares

WTF does Jeep care about? Obviously not the early adopter Jeep die hards. Help us out!! We know you're here, we know you're listening. I might just have to cancel my order all together. Yall's customer service has been absolute trash as far as giving us, the consumer who as already placed a deposit and ordered a product, any information at all.

 

[gladtohaveit]

@JeepCares , you should really be following up with all of us on these pieces of information. What is going on regarding the production deadlines for the LEs?

 

[gladtohaveit]

I hope there was truth to this or we all got sold another bag o goods.....Any updates on this?

I didn’t get a VIN so maybe I can say I got lied to or misinformed by Barbara. What really sucks for the people working this line is I really think they are being told these things and are the ones ultimately catching our frustrations. I may be jumping ship on the GC. We will see.

 

[kayakmike]

I just spoke with Scarlett, she said they were just informed this morning, the granites will not be built for at least another month...WTF?

@JeepCares? Sure doesn't look like Jeep cares! Absolutely silent. It's clear Jeep doesn't give a damn about any of us.

I started calling in May and it's always been "a month away"...for 2 months now. August would mean at least 4 months after our orders before they even START to build (assuming August doesn't come and they push it off again). This is complete and total BS.

 

[HikerBob]

@JeepCares - Us Granite LE folks have been given a lot of different information regarding our orders and when we may finally see ANY movement. C Status since the beginning of the promotion is frustrating. FCA bragged about how fast the LE’s were sold out but didn’t say it would take 5 months for us finally receive our vehicles. The concierge line is not really a concierge line. If you’ve ever experienced a concierge at a hotel they bend over backwards to help you. I call the “con”cierge about twice a week with my VON and get no other answer then “you are in C Status”. UGH!! LE means Last Edition for us or so it feels.


Edit - is it me? How the frick do you contact @JeepCares when the link they sent introducing themselves doesn’t work.

Had a talk today with my wife about a Tacoma

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