JonRJackson
Well-Known Member
Rachel, thank you for the update. Glad to hear everybody is safe.Hi everyone, thank you all for your best wishes!
As some of you mentioned, we have been affected by Hurricane Ida hitting our New Orleans-area office. We are incredibly grateful that our staff is safe and our facility was not damaged. The situation is still uncertain as most of the metro area is without power; however, we are here to help as best we can.
The ORACLE Lighting office is currently closed and is unable to process shipments. For the time being, we don't yet have an ETA to share with you on your order. We are eager to get back to work as quickly as possible and are certain it will be worth your wait!
If you have any questions or need further assistance, please feel free to PM us or email [email protected]. Our Customer Relations team will be providing support while working remotely, and we will handle all inquiries in the order in which they are received. We apologize in advance for any inconvenience this may cause and appreciate your patience while we make arrangements to resume our operations.
-Rachel
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