O

[rubber_ducky]

Not quite to 4 pages…

Kevin

how about now?

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[Uparms]

I have not had a reliable Jeep since May 15th, 2021. I opened a case with customer care on June 28th, 2021. To this day, September 22nd, 2021, I have been able to speak with my case manager 3 times. I can get no answers to my questions and no response from anyone at Jeep.

@JeepCares

Is this an April's Fool Joke???

 

[Firestarter]

I'll try to offer something constructive given the total absence of details: I think this forum over-emphasizes things like Cash Managers, Jeep Cares, Customer Care, or anything corporates. This isn't an airline or a bank, it's a very de-centralized industry. I am not defending dealers (most suck!) but if you're not getting good traction on a repair, you should invest more time bugging your dealer versus Jeep corporate. Anyone at Jeep corporate who actually cares isn't in any position to actually do anything to help you, and I think that's a somewhat common misconception.

So true. My dealer sucks gas. I literally made an appointment, dropped the vehicle off, didn't hear from them for 5 days, and they hadn't touched the thing.

My temp sensor kept faulting only on my drives home from work. Then one day it stopped and hasn't faulted since. Self-healing truck!

 

[Sazabi19]

23 posts and counting with out anything from the op.

I bet we can make it to a solid 4 pages before they even come back to comment.

Congrats, your prediction made it.

Can we let this thread die now?

 

[cecaa850]

I had this terrible problem with my Gladiator right after I bought it. It was unbelievable.

 

[Gladiator832]

I guess the OP got his problems fixed by the dealer in question? Or maybe the case manager got him a new Jeep? I got nothing else.

 

[redrider]

Without pictures, it did not happen.

 

[Gliebig]

Well, I'm NEVER doing that again.

 

[Bucephalus]

I had this terrible problem with my Gladiator right after I bought it. It was unbelievable.

DUDE!! I had the same exact problem, but in the middle.

 

[sharpsicle]

 

[aceisback]

Well, I'm NEVER doing that again.

You WILL be tempted to though.

 

[Gren71]

Congrats, your prediction made it.

Can we let this thread die now?

 

[Challenger85]

 

[sharpsicle]

Congrats, your prediction made it.

Can we let this thread die now?

 

[DPF140]

I’m a Tier 1/Tier 2 supplier to Stellantis… nothing but great engineers up there. Hopefully my first Jeep keeps me coming back and doesn’t turn as sour as the OP!

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