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USMC-SSGT

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jeepers29

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The exact oppisite of my experience. I called them the other noring with a question about their trifold tonneau cover that I was trying to install. I was 4th in line and waied for a call back. Never happened. Tried to call multiple other times and nothing but rings, no answer. Not sure what has happened to @Bestop, but to me it seems they have traveled down the same road as Qtech.
 
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USMC-SSGT

USMC-SSGT

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Aluminum tubing transport
The exact oppisite of my experience. I called them the other noring with a question about their trifold tonneau cover that I was trying to install. I was 4th in line and waied for a call back. Never happened. Tried to call multiple other times and nothing but rings, no answer. Not sure what has happened to @Bestop, but to me it seems they have traveled down the same road as Qtech.
That’s crummy to hear. Unfortunately it may be a game of who answers the phone. Working for a HUGE company I can relate to that.

Reaching out direct here was the avenue I went with. Not a single complaint from me over something that wasn’t even their issue.
 

Bestop

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The Bestop Team
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The exact oppisite of my experience. I called them the other noring with a question about their trifold tonneau cover that I was trying to install. I was 4th in line and waied for a call back. Never happened. Tried to call multiple other times and nothing but rings, no answer. Not sure what has happened to @Bestop, but to me it seems they have traveled down the same road as Qtech.
Please send me a PM with your contact info, happy to help. Sorry you had trouble getting ahold of us.

Lee
- the Bestop team
www.bestop.com
 

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RoamsTX

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@Bestop I had a wonderful customer service experience with them too the other week. I ordered a supertop over July 4th for my trip to Montana at the end of the month. When I was installing it a top clamp cross threaded. I gave them a call the following week and by the end of that week I had what I needed in hand. They had pulled a hardware kit from supertop for a Tacoma, apparently the Gladiators and Tacoma kits share some parts. Thank you for getting me sorted out.
 

Bestop

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@Bestop I had a wonderful customer service experience with them too the other week. I ordered a supertop over July 4th for my trip to Montana at the end of the month. When I was installing it a top clamp cross threaded. I gave them a call the following week and by the end of that week I had what I needed in hand. They had pulled a hardware kit from supertop for a Tacoma, apparently the Gladiators and Tacoma kits share some parts. Thank you for getting me sorted out.
Sorry for the trouble but glad we got a solution to you quickly. Hope you had a blast in Montana!

Lee
- the Bestop team
www.bestop.com
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