sosomething
Member
- Thread starter
- #1
I'm new here, so please forgive me if this is already widely known.
I had a very interesting phone call with the local Jeep dealership/service center manager yesterday.
Like many of you, my new (to me) Gladiator has started having the dreaded P0300 misfire issue. Check engine light, auto stop/start failure, rough idle, you know the drill. Having read enough here and elsewhere to know that I didn't want to do the whole "let's try to figure out what's wrong" hokey pokey with my truck in the shop for weeks at a time, I decided to call the Jeep service center near me and get the skinny on what they knew about it this problem before taking it in.
This is what the service manager told me.
His reply, as close to a quote as I can recall:
"I just had another customer come pick up their Gladiator yesterday after having it in for the same problem, and I'll tell you the same thing I told him - drive it 'till it blows up.
If the engine goes, it'll be covered under your 6yr/60k drivetrain warranty. If it blows up before the fix comes out, you'll get a whole new motor anyway."
I was pretty shocked, but also kind of relieved. What I don't know is what would happen to someone if their engine melted after 60,000 miles but before a fix was announced. For example, those of us with 2020 models still have 4 years on that drivetrain warranty, but my truck is only about 20,000 miles under the mileage limit. There could be a situation where someone, myself included, is stuck in that "gap" between a drivetrain warranty service and a campaign.
Anyway, that's what I've got. Wanted to share. Anybody else hearing this?
I had a very interesting phone call with the local Jeep dealership/service center manager yesterday.
Like many of you, my new (to me) Gladiator has started having the dreaded P0300 misfire issue. Check engine light, auto stop/start failure, rough idle, you know the drill. Having read enough here and elsewhere to know that I didn't want to do the whole "let's try to figure out what's wrong" hokey pokey with my truck in the shop for weeks at a time, I decided to call the Jeep service center near me and get the skinny on what they knew about it this problem before taking it in.
This is what the service manager told me.
- He is well aware of this problem and has seen it a bunch of times.
- Chrysler/Jeep is also fully aware of this issue and how widespread it is.
- Chrysler does not have a fix for it yet, but they are working on it.
- He (the Jeep service manager) has been instructed by Chrysler to not try to fix this issue, because the actual cause is unknown and there will be a recall/campaign to address it once they sort it out.
His reply, as close to a quote as I can recall:
"I just had another customer come pick up their Gladiator yesterday after having it in for the same problem, and I'll tell you the same thing I told him - drive it 'till it blows up.
If the engine goes, it'll be covered under your 6yr/60k drivetrain warranty. If it blows up before the fix comes out, you'll get a whole new motor anyway."
I was pretty shocked, but also kind of relieved. What I don't know is what would happen to someone if their engine melted after 60,000 miles but before a fix was announced. For example, those of us with 2020 models still have 4 years on that drivetrain warranty, but my truck is only about 20,000 miles under the mileage limit. There could be a situation where someone, myself included, is stuck in that "gap" between a drivetrain warranty service and a campaign.
Anyway, that's what I've got. Wanted to share. Anybody else hearing this?
Sponsored